FRANK GABRIELLE BAYONA
3 Borman Road, Huntington,Hamilton
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Shop Floor Team Member
The Warehouse Hillcrest
10.2024 - Current
- Online Shopping
- Order Picking and Packing
- Calling customers for item Exchange, Refund & Reallocation.
- Customer Assistance & Sales Support
- Helping Customers Find Products
- Answering Pricing and Product Questions.
- Assisting at Self-Checkout, Help customers scan items, apply discounts, or resolve issues with checkout machines.
- Providing Recommendations, Suggest alternative products if a requested item is out of stock.
- Pricing & Labeling
- Updating Price Tag, Ensure all products display the correct price by replacing outdated price tags with new ones.
- Price Verification, Regularly check and compare prices in the system against displayed prices to prevent pricing errors.
- Markdowns & Discounts. Assist in identifying and labelling clearance items and markdowns as per store policy.
- Price Verification. Regularly check and compare prices in the system against displayed prices to prevent pricing errors.
- Stock Handling & Replenishment.
- Stock Organization, Transport stock from the warehouse to the retail floor, placing products in their designated locations.
- Restocking Shelves, Refill shelves with new stock, making sure products are neatly.
- Managing Overstock, Organize and store excess inventory in the warehouse for future use.
- Assisted customers in locating products, providing efficient and friendly service to enhance their shopping experience.
- Performed price checks and updates to ensure accurate product pricing across the store.
- Assisted in markdowns and clearance processes, ensuring compliance with store pricing strategies.
- Supported special events and promotions by assisting with setup, customer engagement, and sales activities.
- Maintained a clean and organized store environment for enhanced customer experience.
New Accounts Assistant-Trainee
Development Bank Of The Philippines Antique Branch
01.2024 - 05.2024
- Organized and maintained filing systems for documents and records.
- Answered phones and routed voicemails to respective employees.
- Greeted visitors, clients and guests in a professional manner.
- Gathered and sorted data for reports and files.
- Assisted organizational efforts by filing, entering data and answering phones.
- Maintained records of employee attendance at trainings and their progress reports.
- Entered data into databases accurately and efficiently.
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
- Assisted clients in completing new account applications, ensuring all necessary documentation was collected and verified.
- Maintained positive working relationship with fellow staff and management.
- Maintained front desk to provide positive first impression.
- Provided support in the onboarding process for new clients, explaining account features and services.
- Managed correspondence with clients via email and phone, addressing inquiries and providing updates on account status.
- Organized and maintained filing systems for new account documentation to ensure easy retrieval.
- Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
Education
Bachelor of Science - Information Systems
Advance Central College
Philippines06.2024
Skills
- Data Entry
- File Management
- Document Control
- Computer Skills
- Microsoft Office Suite
- Verbal and written communication
- File and Record Keeping
- Email correspondence
- Spreadsheet Software
- Technical Troubleshooting
- IT support
- Team Collaboration
- Quality Control
- Data Management
- Records administration
- Administrative tasks
- Problem-Solving
- Teamwork and Collaboration
- Quick Learner
- Data Interpretation
- Flexible Schedule
- Tech-Savvy
- Social Media
- Attention to Detail
- Recordkeeping
- Customer Service
- Workplace safety
- Reliability and punctuality
- Stock replenishment
- Cash handling proficiency
- Quick learner
- Customer service
Languages
English/FILIPINO
Timeline
Shop Floor Team Member
The Warehouse Hillcrest
10.2024 - Current
New Accounts Assistant-Trainee
Development Bank Of The Philippines Antique Branch
01.2024 - 05.2024
Bachelor of Science - Information Systems
Advance Central College