Summary
Overview
Work History
Education
Skills
Timeline
Generic

Frazer Clayton

Tokoroa

Summary

Versatile and dependable, demonstrated exceptional teamwork and collaboration at The Warehouse Group, enhancing floor operations and customer satisfaction. Skilled in cash handling and stock replenishment, consistently achieving positive feedback for efficiency and reliability. Proven track record in improving productivity and fostering a safe workplace environment.

Overview

26
26
years of professional experience

Work History

Shop Floor Team Member

The Warehouse Group
03.2024 - Current
  • Delivered exceptional customer service, resulting in repeat business and positive feedback from clients.
  • Assisted in executing resets by rearranging merchandise according to planograms received from corporate headquarters.
  • Completed transactions accurately and efficiently, maintaining a high level of professionalism during customer interactions.
  • Addressed potential safety hazards promptly by cleaning spills or reporting structural issues as they arose.
  • Collaborated with team members to optimize floor operations, streamlining processes for increased productivity.
  • Participated in regular team meetings to discuss performance metrics, share best practices, and receive updates on company initiatives.
  • Trained new team members on store procedures, fostering a supportive learning environment for professional growth.
  • Picked and packed order items.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Stocked shelves to match planogram images and instructions.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Greeted customers and directed to requested products.

Caregiver

Self Employed
01.2013 - 10.2023
  • Offered care and companionship to homebound clients with mental or physical limitations.
  • Supported the client's personal hygiene by helping with basic tasks.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.

Manager/Cook

Chubby Mermaid
01.2022 - 01.2023
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved marketing to attract new customers and promote business.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Placed orders to restock items before supplies ran out.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Trained kitchen staff to perform various preparation tasks.

YouTube Content Creator

Google
03.2014 - 10.2021
  • Complemented videos with footage, photos and music added in post-production.
  • Adapted strategies with different editing techniques and styles.
  • Revised footage drafts to enhance quality standards.
  • Created graphical assets and transitional elements using video software.
  • Layered effects in videos using simple masks and overlays.
  • Oversaw post-production processes, carefully checking and approving changes.

Warehouse Worker

Oxford Clothing
01.2012 - 06.2012
  • Met promised delivery times using excellent sorting skills and strong attention to detail.
  • Lifted weights of up to 50lbs while minimizing risk of personal injury.
  • Prepared orders quickly, pulling and packing products for quick shipment.
  • Helped fellow warehouse workers to manage incoming and outgoing products.
  • Inspected quality, quantity and availability of goods against records.
  • Processed incoming trucks to unload, stage and smoothly store merchandise.

Assistant Manager

Salvos Stores
01.2009 - 11.2011
  • Operated POS systems using hand-held scanners, theft-detection devices, and optical readers.
  • Counted cash drawers before and after shifts, and prepared cash bags
  • Kept customers happy by quickly processing payments and bagging purchases.
  • Maintained operational performance with skillful execution of opening and closing procedures.
  • Delegated tasks to appropriate staff members for optimum productivity.
  • Supported senior managers with day-to-day operational requirements.
  • Answered customer questions regarding products and services, company policies, and pricing.
  • Assisted customers in locating needed products.
  • Merchandised products, and maintained display organization on the sales floor and at the front lanes.
  • Maintained a neat drawer with the correct amount of change to meet customer needs.
  • Monitored fitting rooms and completed general cleaning tasks throughout the store.
  • Enhanced shopping experiences, directing or escorting customers to product locations on the sales floor.
  • Sorted, totaled, and wrapped currency and bills.
  • Counted and secured cash to maintain accurate register totals.

Baker

Bakers Delight
01.2008 - 11.2008
  • Cleaned and sterilized equipment daily after store closing.
  • Met daily demand for fresh breads, cakes and pastries.
  • Organized baked goods in display cases and maintained clean and tidy appearance.
  • Merchandised products and maintained display organization on sales floor and at front lanes.
  • Tidied retail floor area, organizing shelves and racks.
  • Kept customers happy by quickly processing payments and bagging purchases.

Security Technician Assistant

Steady State Solutions
01.2007 - 12.2007
  • Optimized building security by installing, maintaining and repairing security systems.
  • Handled cable and wire installations with expert knowledge of access points, roof spaces and terminations.
  • Verified adequate controls by fully testing backup batteries, keypad programming and responses.
  • Left customers with attractive results by drilling holes in walls and patching mistakes.
  • Completed systems by adding in cameras, contacts and sensors.

Kitchen Hand

Hungry Jack's
01.1999 - 12.2001
  • Disposed trash and cleaned trash cans.
  • Swept and mopped the kitchen floors after each main service period.
  • Worked with the expeditor to quickly move food from the grills to the customers.
  • Operated grills, griddles, and deep fryers to prepare a high volume of meals each day.
  • Gave customers full attention and attended to their needs.
  • Engaged customers in pleasant conversation while completing cash register transactions.
  • Bagged, boxed, or wrapped products for customers.
  • Redeemed coupons, loyalty points, and benefits for purchased items.
  • Kept customers happy by quickly processing payments and bagging purchases.

Education

HSC -

Ultimo TAFE
Sydney, NSW
11.2001

HSC -

Balmain High School
Sydney, NSW
11.1999

Skills

  • Stock replenishment
  • Cash handling proficiency
  • Reliability and punctuality
  • Workplace safety
  • Teamwork and collaboration
  • Pallet jack operation
  • Merchandise stocking
  • Cash register operations
  • Dependable and reliable

Timeline

Shop Floor Team Member

The Warehouse Group
03.2024 - Current

Manager/Cook

Chubby Mermaid
01.2022 - 01.2023

YouTube Content Creator

Google
03.2014 - 10.2021

Caregiver

Self Employed
01.2013 - 10.2023

Warehouse Worker

Oxford Clothing
01.2012 - 06.2012

Assistant Manager

Salvos Stores
01.2009 - 11.2011

Baker

Bakers Delight
01.2008 - 11.2008

Security Technician Assistant

Steady State Solutions
01.2007 - 12.2007

Kitchen Hand

Hungry Jack's
01.1999 - 12.2001

HSC -

Ultimo TAFE

HSC -

Balmain High School

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Frazer Clayton