Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
Certification
Websites
Timeline
Generic

Freddie Marshall

Auckland,AUK

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively, unsupervised, and quickly adjusting to new skills as second nature.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Residential Advisor

Kaitohutohu Wharenoho
Parnell, Auckland
02.2025 - Current
  • Stick to the tasks as assigned to me from the staff.
  • Ensured that all floors were properly maintained by coordinating housekeeping services on a regular basis.
  • Checked in to see all my residents weekly and got to know them over time.
  • Set up posters, sometimes self-made, and often displayed them across the hall.
  • Inspected rooms to ensure compliance with housing policies.
  • Chatted with residents in flats as to see how their flat routines are dealt.
  • Offered deliveries and locked-out residents during reception cover.

Food and Beverage Attendant

Copthorne Hotel
, Queenstown
11.2022 - 01.2023
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
  • Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
  • Maintained clean and organized dining hall to comply with hygiene and health regulations.
  • Greeted customers upon arrival to dining hall.
  • Arranged tables and chairs for special occasions and events.
  • Monitored dining room inventory and replenished as necessary.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Assisted with bussing tables and cleaning up spills.

Education

University of Auckland
Auckland, NZ

Some College (No Degree) -

St Mary’s Catholic School
Newcastle Upon Tyne

Skills

  • Critical thinking
  • Verbal communication
  • Adaptability to change
  • Calm under pressure
  • Creativity
  • Emotional intelligence
  • Relationship building
  • Self motivation

Languages

English
Native/ Bilingual
Spanish
Full Professional
Chinese (Mandarin)
Limited
Korean
Elementary
French
Elementary

Affiliations

  • Reviewing films online
  • Going to the gym
  • Cooking
  • Volleyball
  • Badminton
  • Performing in front of audiences
  • Interacting with others to get to know people and culture

Accomplishments

  • Shotokan Karate - Brown Belt (2018-2022)
  • Piano Student - Grade 5 (2019-2022)
  • Duke of Edinburgh - Bronze Award (2019)
  • Biztalk Toastmasters (2023-2024)

Certification

  • Study abroad at National Cheng Kung University in Tainan, Taiwan - Studying Chinese Language: Challenged through a greater load of assignment work than experienced, went dining with language partner, stayed with family for a short time, and travelled independently (December 2024 - January 2025)

Websites

Timeline

Residential Advisor

Kaitohutohu Wharenoho
02.2025 - Current

Food and Beverage Attendant

Copthorne Hotel
11.2022 - 01.2023

University of Auckland

Some College (No Degree) -

St Mary’s Catholic School

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Freddie Marshall