Freida Tuala
Auckland
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
STMS
OCL
Auckland
11.2023 - Current
- Completed day-to-day duties accurately and efficiently.
- Cancel, Postpone, Modify road-works due to safety issues.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Recognized by management for providing exceptional customer service.
Voice Picker
Countdown Distribution Center
Wiri
06.2022 - 02.2023
- Operated voice picking technology to efficiently select items for orders.
- Collaborated with team members to maintain organized and efficient workspaces.
- Followed safety protocols to ensure a secure working environment at the distribution center.
- Conducted quality checks on picked items to ensure accuracy and completeness.
- Operated voice picking equipment to fulfill customer orders according to established procedures.
Team Member
Lovisa
Manukau
03.2021 - 11.2021
- Assisted customers with product selections and provided styling advice.
- Maintained visual merchandising standards to enhance store presentation.
- Processed transactions efficiently using the point-of-sale system.
- Stocked merchandise and organized displays to ensure availability.
- Handled customer inquiries and resolved issues promptly and professionally.
FOH Team Member
KFC
Papatoetoe
11.2018 - 11.2019
- Took and processed customer orders accurately and efficiently.
- Maintained cleanliness and organization of dining area and kitchen.
- Provided exceptional customer service in a fast-paced environment.
- Handled cash register transactions with attention to detail and accuracy.
- Prepared food items following safety and quality standards consistently.
- Maintained cleanliness of dining area including tables, chairs, floors, windowsills.
Education
Manurewa High School
Manurewa, AucklandSkills
- Problem solving
- Time management
- Effective communication
- Calm under pressure
- Flexible and adaptable
- Visual merchandising
- Positive Attitude
- Transaction processing
- Adaptable mindset
- Multitasking
- Customer relations
- Social perceptiveness
Timeline
STMS
OCL
11.2023 - Current
Voice Picker
Countdown Distribution Center
06.2022 - 02.2023
Team Member
Lovisa
03.2021 - 11.2021
FOH Team Member
KFC
11.2018 - 11.2019
Manurewa High School