Freya Bright
Auckland,AUK
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Supervisor
JUCY Rentals
Mangere, Auckland
11.2023 - Current
- Responsible for overseeing the whole branch and maintaining excellent customer service.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Created new strategies for improving customer service standards within the organization.
- Implemented cost-cutting measures without compromising quality of services offered.
- Responded to customer questions regarding products, prices and availability.
- Coordinated employee schedules according to shift changes and availability.
- Resolved customer complaints and adjusted policies to meet changing needs.
Tanning Ambassador
MegaSun
Ponsonby , 1011
11.2022 - 10.2023
- Educated customers on safety protocols such as wearing protective eye wear when using a tanning bed.
- Recommended additional products that may enhance their overall tanning experience such as moisturizers or bronzers.
- Greeted customers and provided information about tanning services.
- Provided advice on how to maintain healthy skin while also achieving desired results from tanning sessions.
- Monitored tanning equipment performance and reported maintenance issues to ensure optimal functioning.
- Provided recommendations to customers on appropriate tanning levels for their skin type.
- Participated in ongoing education on tanning products, equipment, and safety protocols.
Corrections Officer
Serco
Wiri, AUckland
09.2021 - 11.2022
- Working in the mens facility my day to day jobs included :
- Escorting prisoners to and from court, hospital and other jurisdictions or rehabilitation institutions.
- Conducted cell and illegal substance checks.
- Conducted internal security checks to ascertain inmate safety.
- Supervised residents during meal distribution and intake, recreation time and work-site performance.
- Recognized signs of problems, such as despondency, depression and anger in order to prevent riots or suicides.
- Transported inmates to scheduled court appearances, medical appointments and authorized activities.
Caregiver
Megacare
, Ubited Kingdom
- This was my 2018 summer before leaving for university, I provided personal care for people over the age of 65. My main duties included:
- Supported bathing, dressing and personal care needs.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Reported concerns to nurse supervisor to promote optimal care.
- Followed care plan and directions to administer medications.
Community Care Worker
First Point
, United Kingdom
- Working for First Point involved me doing community work, my day consisted of working 6am until 9pm 6 days a week. I would drive to clients houses and provice them with personal, social and general visits.
- During these visits I would do laundry to to insure my clients were kept clean to prevent infections or bed sores.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Transported patients to medical, dental and personal care appointments.
- Followed care plan and directions to administer medications.
- Tracked and reported clients' progress based on observations and conversations.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
Education
Law- A | Sociology - B | Business- A
The Bedford Sixth Form
Skills
- Excellent Problem Solver
- First Aid and CPR Certified
- Verbal and Written Communication
- Time Management
- Medication Administration
- Client Documentation
- Critical Thinking
- Staff Management
References
References available upon request.
Timeline
Supervisor
JUCY Rentals
11.2023 - Current
Tanning Ambassador
MegaSun
11.2022 - 10.2023
Corrections Officer
Serco
09.2021 - 11.2022
Caregiver
Megacare
Community Care Worker
First Point
Law- A | Sociology - B | Business- A
The Bedford Sixth Form
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