Freya Mcivor
Wellington,New Zealand
Summary
Motivated hospitality worker with experience in day-to-day operations and event preparations. Skilled in customer service, logistics, and teamwork. Looking for part-time opportunities to expand experience in hospitality and delivery. Proficient in day-to-day operations, catering, and event preparations. Successful record of managing budgets, controlling inventory, and motivating team members to boost productivity; looking for a part-time job to gain more experience.
Overview
5
5
years of professional experience
Work History
Barista Trainee
Matthew Lawrence
City Street Church Cafe, Wellington
09.2025 - Current
- One-day Barista Training in early September.
- Continued work on Sunday morning throughout the year.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Delivery Expert
Domino's
Khandallah, Wellington
09.2024 - Current
- Confirmed delivery details and resolved issues through effective customer communication.
- Utilized GPS technology to navigate and optimize delivery routes.
- Trained new delivery team members on best practices to enhance performance.
- Collected payments via cash, check, and credit card for completed deliveries.
- Delivered food promptly to guarantee timely service for customers.
Casual Hospitality Worker
SSC hospitality
Wellington
03.2023 - Current
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash
- Prepared food and beverages and verified adherence of quality and safe food-handling standards
- Delivered excellent customer service to support company reputation and patron satisfaction
- Reduced risks by maintaining clean and organised work environment
- Communicated with customers to promptly resolve complaints and address inquiries
- Processed payments with focus on accuracy and correct cash-handling procedures
- Trained new staff members on proper customer service and hospitality policies
Dog Walker
Natalie Bowman
Wellington
04.2021 - 05.2024
- Provided dogs with exercise and fresh air to promote dog health
- Fed, walked, and cared for dogs during owners' absences and out-of-town trips
- Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards
- Made owners comfortable with care by following instructions and meeting dog needs
- Led dogs away from hazards, obstacles, and other animals to protect safety
- Secured dog collars and tags before starting walks to guarantee identification in emergencies
Education
NCEA Level 1, 2 And 3 -
Wellington Girls College
Wellington, New Zealand12-2025
Skills
- Team collaboration
- Logistics coordination
- Time management
- Problem solving
- Event preparation
- Cleaning and sanitising
- Customer service
- Food preparation
- Supply restocking
- Interpersonal skills
- Verbal and written communication
- Decision making
- Phone and email etiquette
- Feedback collection
- First aid training
Timeline
Barista Trainee
Matthew Lawrence
09.2025 - Current
Delivery Expert
Domino's
09.2024 - Current
Casual Hospitality Worker
SSC hospitality
03.2023 - Current
Dog Walker
Natalie Bowman
04.2021 - 05.2024
NCEA Level 1, 2 And 3 -
Wellington Girls College