Summary
Overview
Work History
Education
Skills
Training
Community Service
Affiliations
References
Work Availability
Timeline
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Freya SORRENSON

Freya SORRENSON

Auckland,AUK

Summary

Multi-talented and collaborative administrative manager focused on business efficiency and operational improvements. Dedicated and decisive leader with strategic and forward-thinking mindset offering several years of experience. Analytical problem-solver and persuasive communicator with talent for creative solutions.

Overview

17
17
years of professional experience

Work History

Administrative Manager

Veloce Ltd
Tauranga, BOP
08.2014 - Current
  • Managed payroll processing activities including timekeeping data entry. Introduced Deputy and Datapay systems,
    which helped streamline payroll as business saw rapid growth.
  • Oversaw the maintenance of office equipment, supplies, and facilities.
  • Automated office operations to optimize accounts payable and receivable, customer correspondence and data
    communications (Xero).
  • Worked with management team to improve workflows and eliminate unnecessary tasks.
  • Implemented GPS tracking system (3pm) to help with payroll discrepancies and job accuracy.
  • Collaborated with accountants to help prepare EOFY reports/ tax requirements

Medical Receptionist

Queen St Doctors
01.2013
  • Knowledge of different appointment types
  • Familiar with 'My practice' software package
  • Data Entry
  • Retrieve and dispatch patient documents/results
  • Fax/scan/file patient documents
  • Enter invoices and taking payments
  • ACC documentation
  • Couriers
  • Knowledge of Microsoft word, excel and Outlook

Receptionist

Beaute of Kelburn
01.2008
  • Customer service
  • Sales
  • Telephone & online scheduling
  • Stocktaking and product orders
  • Cashing up
  • Sole charge at times

BW &RnV Promotional team

Bay Watch /Rhythm and Vines
01.2012 - 12.2013
  • Ticket sales
  • Team manager of Environmental group

Gym & Physiotherapy Receptionist/Customer Service

Habit Health & Fitness
01.2009 - 12.2011
  • Front of house, customer service
  • Membership sales
  • Telephone & online scheduling, both fitness classes and Physiotherapy appointments
  • Knowledge of ACC systems/appointments
  • ACC invoicing/payments
  • Stock taking and product orders
  • Cashing up
  • Sole charge at times, including opening and closing club
  • Instructing "Spin" classes
  • Group training instructor (boot camp)
  • Power Instructor (Radical Fitness)
  • Qualified Spin Instructor-
  • Taking spin classes in all Habit clubs (Wellington)
  • Spin instructing at the YMCA gym (In Gisborne over summer holidays)
  • Boot camp Instructor-
  • Taking groups of mixed adults
  • Outdoor training
  • Qualified Power Instructor-
  • Certified in 'Power' Radical fitness

Education

Ba Applied Science (PE Major) -

Otago Polytechnic
06.2024

Dip Sports Studies -

Otago Polytechnic
12.2013

NCEA level 3, PE (1st overall), Outdoor Pursuits Certificate (Level 2), Biology, English, Math, Photography -

Mt Aspiring College

NCEA Level 2, Sports Dux, Distinction in Food and Nutrition, Food and Fabric Technology Cup -

Waiheke High School

Skills

  • Presentation
  • MS Office (Word, Excel, PowerPoint, Outlook)
  • Sales
  • KPI's
  • Promotion
  • Administration
  • Group instruction
  • Customer Service
  • Passionate about physical activity
  • Friendly and approachable
  • Energetic & enthusiastic
  • Reliable, trustworthy and approach my job with a positive outlook
  • Enjoy working with people
  • Team player
  • Confidence
  • Analyzing stock/sales
  • Learning and implementing different applications such as Xero, Deputy, Datacom, 3pm, Approval Max

Training

  • International Triathlon series, Beijing 2012
  • Radical Fitness Cert 2010
  • Spin Class Instructors course 2009
  • First Aid Certificate 2009 updates until 2013
  • Young Leaders training 2005
  • Peer Sexuality Support Training and leader 2005
  • Day skipper certificate 2005
  • Peer mediator training 2004

Community Service

  • Gym membership
  • Volunteer in Rest home
  • Womens Duathlon
  • Triathlon Training
  • Volunteer at mini muscles
  • Placement within Andersons Bay primary
  • Netball
  • Social Touch

Affiliations

  • Love the outdoors and being active. I try to incorporate this into my everyday life.

References

  • Adam Desmond- CEO at Veloce Ltd - 021607762

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Administrative Manager

Veloce Ltd
08.2014 - Current

Medical Receptionist

Queen St Doctors
01.2013

BW &RnV Promotional team

Bay Watch /Rhythm and Vines
01.2012 - 12.2013

Gym & Physiotherapy Receptionist/Customer Service

Habit Health & Fitness
01.2009 - 12.2011

Receptionist

Beaute of Kelburn
01.2008

Ba Applied Science (PE Major) -

Otago Polytechnic

Dip Sports Studies -

Otago Polytechnic

NCEA level 3, PE (1st overall), Outdoor Pursuits Certificate (Level 2), Biology, English, Math, Photography -

Mt Aspiring College

NCEA Level 2, Sports Dux, Distinction in Food and Nutrition, Food and Fabric Technology Cup -

Waiheke High School
Freya SORRENSON