Summary
Overview
Work History
Education
Skills
Awardscertificates
Certificatestrainings
Timeline
Generic

FRISCO RR SALINAS

1135A New North Road Mount Albert

Summary

Hands-on Restaurant Operations Leader with over 10 years of experience in managing back of house and front of house teams. Enhanced customer service and food quality through effective leadership and adherence to food safety policies. Seeking opportunities that provide challenges to apply expertise and further develop skills.

Overview

11
11
years of professional experience

Work History

Assistant Outlet Manager

Hann Philippines Inc ( Swissotel Clark Philippines)
Clarkfield
09.2025 - 03.2026
  • Conduct departmental daily briefings to ensure that all pertinent information is well received by team members.
  • Supervised team members to complete outlet tasks on time, adhering to instructions and departmental standards.
  • Cultivated relationships with guests and regular patrons by remembering names and preferences to deliver personalized service.
  • Resolved guest complaints and comments tactfully, ensuring a positive experience.
  • Handle all administration work pertaining to cashier/bar operation requirements and company's policies.

F&B Attendant / Supervisor (Promoted)

Hann Philippines Incorporated
12.2021 - 06.2024
  • Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service
  • Train, and supervise food and beverage service staff
  • Ensured restaurant was well-prepared, clean, and staff were well-groomed to enhance guest experience.
  • Inspect dining and serving areas to ensure cleanliness and proper setup
  • Greeted guests and seated them promptly to optimize dining experience.
  • Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation
  • Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed
  • Briefed all staff on important matters and recognized their hard work.
  • All logbooks such as reservation, cashier, leaders, special of the day have been checked

F&B Attendant / Team Leader

Donggwang Clark Corporation
07.2019 - 12.2022
  • All bar Mise en place is well arranged
  • Conducted inventory checks for bar supplies
  • Ensuring casino patrons are all overseen and served
  • Ensuring all patrons order are correct and delivered in time.

Banquet / Executive Lounge Attendant

LGS Manpower Services (Marriott Clark)
09.2017 - 06.2018
  • To ensure all setups is all sets
  • Managed all operating equipment including cutleries, plates, glasses, table napkins, tables, chairs, tablecloths, pens, coffee maker, and venue setup for ongoing and upcoming events.
  • Delivered banquet service by clearing tables, resetting for new guests, and providing family-style service with expertise in Russian, Lauriat, and American service styles.
  • Handling weddings, prom nights, birthdays, conferences, and meetings
  • Hosted all the executive floor guests in their breakfast and snacks
  • Prepared breakfast buffet mise en place, ensuring plates, cutleries, glasses, and beverages were replenished, coffee machine functioned properly, and dining and meeting areas remained neat and tidy.

F&B Attendant

Quest Hotel & Conference Center Clark (Pioneer)
05.2016 - 12.2017
  • Ensured restaurant setup, organization, cleanliness, and mise en place to enhance guest experience.
  • Verified buffet food completeness and accurate food tagging for guest satisfaction and safety.
  • Ensuring all the necessary operating equipment such as coffee machines is clean and working properly
  • Arranged all tables in the dining area to ensure an inviting atmosphere for guests.
  • Activated necessary lighting to cultivate a welcoming atmosphere for guests.

Service Crew / Waiter

Korea House Restaurant
01.2015 - 12.2015
  • Prepared and packaged to-go orders for customers, ensuring accuracy and quality.
  • Ensuring the satisfaction of all guests
  • Inspected dining and serving areas for cleanliness and setup, maintaining high standards for guest experience
  • Provide guests with menus
  • Presented menus to guests upon arrival, enhancing their dining experience.
  • Performed thorough cleaning of the restaurant at closing time to maintain hygiene standards.

Butler

Quest Hotel and Conference center Clark (ASEAN)
  • Assisted in preparing and serving food and beverages to enhance guest experience
  • Inspected restrooms for cleanliness and ensured availability of supplies, maintaining hygiene standards
  • Inspected dining and serving areas for cleanliness and proper setup to create a welcoming environment
  • Organized Breakfast, Lunch, and Dinner services in a timely manner.

Education

B.S Criminology (undergraduate) -

Angeles University Foundation
Angeles City

Secondary -

San Roque High School

Skills

  • Fine Dining Management
  • Event Coordination
  • Conference
  • High-Volume Service
  • Beverage Service
  • POS systems
  • Supervisory management
  • Staff training

Awardscertificates

  • Nominated as heartist champion Rank and file category on June 2022
  • Promoted as Food and Beverage Supervisor at Swissotel Clark on 21 March 2023
  • Nominated as heartist champion Supervisory category on June 2023 and be chosen as heartist champion for Supervisory
  • Awarded for Supervisory of the year 2023

Certificatestrainings

  • CAA BASIC MILITARY TRAINING CLASS 42 - 10 Graduate)70thInfantryBattalion71D,PA
  • FOOD AND BEVERAGE HANDLING November 22, 2010 - December 3, 2010
  • The Next Frontier - Clark Development Corporation Pre-Opening Food and Beverage Training
  • Culinary Arts & Kitchen Knowledge,Food and Beverage Service Skills,Wines and Beverage Knowledge Fr. June 21-July 31,2016
  • Philippine Red Cross, Standard first Aid and BLS-CPR with AED Training on Sept. 15,2023

Timeline

Assistant Outlet Manager

Hann Philippines Inc ( Swissotel Clark Philippines)
09.2025 - 03.2026

F&B Attendant / Supervisor (Promoted)

Hann Philippines Incorporated
12.2021 - 06.2024

F&B Attendant / Team Leader

Donggwang Clark Corporation
07.2019 - 12.2022

Banquet / Executive Lounge Attendant

LGS Manpower Services (Marriott Clark)
09.2017 - 06.2018

F&B Attendant

Quest Hotel & Conference Center Clark (Pioneer)
05.2016 - 12.2017

Service Crew / Waiter

Korea House Restaurant
01.2015 - 12.2015

Butler

Quest Hotel and Conference center Clark (ASEAN)

B.S Criminology (undergraduate) -

Angeles University Foundation

Secondary -

San Roque High School
FRISCO RR SALINAS