A hardworking and passionate job seeker with strong organizational skills eager to secure a kaiako position at the Master's level position. Ready to help the team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hi, I’m
Fritz Filisi
Educator
Auckland,NZ
Summary
Overview
23
years of professional experience
Work History
TWoA
Kaiako
03.2020 - 02.2024
Job overview
- Kaiako for Certificate in Study and Career Preparations (Police Focus)
- Preparing akonga for their chosen career pathways as police officers to sit police psychometric and physical appraisal tests as well as their academic achievements that include Āhuatanga Māori principles and transit to Police College.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Developed strong communication and organizational skills through working on group projects.
- Demonstrated leadership skills in managing projects from concept to completion.
TWoA
Kaiako
07.2019 - 12.2019
Job overview
- Kaiako for Certificate in Kuia Koroua Elderly Care
- Preparing akonga for a life changing experience that challenge personal values for transformation through Āhuatanga Māori values and principles for transformation to look after our mātua, kaumātua and elderly.
TWoA
Kaiako
03.2019 - 06.2019
Job overview
- Kaiako for Certificate in Study and Career Preparations (Corrections Focus)
- Preparing akonga for their chosen career pathways into the Department of Corrections.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Demonstrated leadership skills in managing projects from concept to completion.
- Developed strong communication and organizational skills through working on group projects.
IBM Data Centre
Security Site Supervisor
02.2014 - 01.2018
Job overview
- Managing a team that provides security and quality control of all accesses to all visitors and IBM staff
- This includes CCTV monitoring of all IBM data centres nationally
- Customer services and using various IBM software and programme for security checks
- Consult with the IBM manager concerning security issues and moving forward.
- Monitored and evaluated the performance of security personnel and provided feedback to improve performance.
- Oversaw investigation into reported incidents, ensuring timely identification of cause and appropriate disciplinary action if needed.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Performed security investigations and reported findings to client management.
- Oversaw a team of security officers and managed scheduling and performance evaluations.
- Developed improved training methods with a focus on public safety and officer awareness.
- Completed shift handover reports and debriefed next shift upon arrival.
- Conducted background checks of employees and visitors to verify clean character records and establish security compliance.
- Conducted fire drills and other simulated emergencies to determine overall site safety.
- Assessed electronic security systems and reported malfunctions.
- Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
- Conducted thorough risk assessments to identify vulnerabilities and implement necessary countermeasures.
- Developed and implemented strategies to prevent and respond to security incidents.
- Developed comprehensive emergency response plans for various scenarios, ensuring preparedness in the event of an incident.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Developed and implemented security policies, procedures and systems to protect personnel, property and data.
- Streamlined reporting procedures, resulting in improved communication between security staff and management.
- Managed security staff rotation for position coverage on breaks.
- Managed and trained a team of security personnel for optimal performance in maintaining site safety.
- Managed team schedules to provide effective security coverage for building needs.
- Recorded daily security occurrences in the site assignment log.
- Recorded incident reports with detailed accounts of occurrences.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
- Applied effective time management techniques to meet tight deadlines.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Demonstrated leadership skills in managing projects from concept to completion.
LSG Sky Chef
Security Site Manager
06.2012 - 01.2013
Job overview
- Managing a small team at LSG SKY CHEFS that provides security to the client, its staff and employees, its assets and access control, securing inflight catering services to clients for international flights.
Genesis Youth Project
Counsellor/Facilitaor
05.2011 - 12.2012
Job overview
- Worked as a non-sworn police officer delivering counselling to clients for multiple disciplinary issues, including drugs and alcohol, and facilitating parenting workshops.
- Managed time efficiently to complete all tasks within deadlines.
- Completed paperwork, recognizing discrepancies and promptly addressing them for resolution.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
FirstSecurity
Operations Shift Manager
01.2010 - 01.2011
Job overview
- Managing staffs, quality control, assist with rostering, response to client’s and staff enquiries, meet with clients, screening and allocation of staff, attend emergency call outs, investigations and resolutions.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Created and implemented strategies for improving operational efficiency and accuracy.
- Supported management in strategic planning efforts; analyzed critical metrics to identify areas of concern requiring immediate attention.
- Built relationships with customers and managed accounts to drive revenue and profit.
- Enhanced safety protocols for reduced workplace accidents and improved compliance.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Increased operational efficiency by identifying areas for improvement and implementing appropriate solutions.
- Contributed to overall business growth through effective workforce management strategies designed to enhance employee engagement and job satisfaction.
- Developed strong relationships with vendors to secure timely deliveries and negotiate better pricing.
- Ensured adherence to company policies, procedures, and regulations, maintaining a well-organized work environment that met all necessary standards.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Resolved problems, improved operations and provided exceptional service.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Managed time efficiently in order to complete all tasks within deadlines.
Pacific Island Drug and Alcohol Services
Counsellor/Educator
01.2001 - 01.2006
Job overview
- Drug and Alcohol Counselling, Marriage Counselling, Stress and Anger Management, Financial Management, Assessment & Report writing, Drug and Alcohol Educational Programmes, Facilitating family & group meetings, Resource development and networking in the community.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Demonstrated leadership skills in managing projects from concept to completion.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Identified issues, analyzed information and provided solutions to problems.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Applied effective time management techniques to meet tight deadlines.
- Organized and detail-oriented with a strong work ethic.
Education
Auckland University of TechnologyAuckland, NZ
Master of Arts from Philosophy
08.2023
University Overview
Te Wananga O AotearoaAuckland
Master of Arts from Masters in Indigenous Applied Knowedge
06.2019
University Overview
Skills
- Team Management
- Multitasking Abilities
- Microsoft Office
- Public Speaking
- Problem-Solving
- Critical Thinking
- Organizational Skills
- Written Communication
- Project Planning
- Flexible and Adaptable
- Dependable and Responsible
Professional Development
Professional Development
- 2024, PhD in Philosophy, AUT, Auckland
- 2023, Masters of Philosophy, Auckland University of Technology, Auckland
- 2020, Cert in Adult Education, Te Wananga
- Aotearoa, Auckland
- 2018 - 2019, Master in Applied Indigenous Knowledge, Te Wananga
- 2020, Diploma in Social Services L5, Te Wananga
- Raukawa, Wellington
- 2020, Adult Education Level 5, Te Wananga
Volunteer Experience
Volunteer Experience
- 2006, 2019, Bakers Delight, Auckland, Weekly Mt Roskill bread pick up and distribute to the communities.
- 2000, 2002, Prison Visitation, Auckland, Visiting inmates in Mt Eden Remand, Psychiatry unit and Youth wing.
- 1998, 1999, YWAM, Penang, Malaysia, Community based programmes through local churches outreaches, discipleship training programmes.
- 1992, 1995, YWAM, Calcutta, India, Working through community based programmes and local churches, Mother Theresa’s Premdun orphanage etc
- 1986, 1991, Mt Eden prison visitation and visiting old people’s homes, Auckland
Hobbies and Interests
Hobbies and Interests
- Learning new cultures and languages
- Swimming
- Table tennis
- Walking
- Travelling
- Reading
- Gym
Languages
English
Professional Working
Samoan
Professional Working
Maori
Elementary
Bengali
Elementary
Referees
Referees
Dr. Teena Brown Pulu.
Head of Te Ara Poutama Research Unit, AUT
teena.brown.pulu@aut.ac.nz
02109174977
Jay Hitchens
Manager Educational Delivery, TWoA
jay.hitchens@twoa.ac.nz
0210470470
Sheryl Waru
Kaiako, TWoA
Sheryl.Waru@twoa.ac.nz
0211281788
Timeline
Kaiako
TWoA
03.2020 - 02.2024
Kaiako
TWoA
07.2019 - 12.2019
Kaiako
TWoA
03.2019 - 06.2019
Security Site Supervisor
IBM Data Centre
02.2014 - 01.2018
Security Site Manager
LSG Sky Chef
06.2012 - 01.2013
Counsellor/Facilitaor
Genesis Youth Project
05.2011 - 12.2012
Operations Shift Manager
FirstSecurity
01.2010 - 01.2011
Counsellor/Educator
Pacific Island Drug and Alcohol Services
01.2001 - 01.2006
Auckland University of Technology
Master of Arts from Philosophy
Te Wananga O Aotearoa
Master of Arts from Masters in Indigenous Applied Knowedge
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