Fuesaina Tulia
Recruitment Consultant
Auckland, New Zealand,Auckland
Summary
Creative, well traveled, lead-generating sales representative with 19 years industry experience conditioned to fast-paced environments and improving a company's bottom line. Researching and attaining accounts from high profile businesses have resulted in numerous sales and receiving recognition. Accomplished in building strong customer relationships, goal setting, goal achieving, developing personal growth, great customer service, and uncovering customer needs are some of my many assets.
Overview
19
19
years of professional experience
Work History
Recruitment Consultant
Adecco
04.2023 - Current
- Operated and maintained applicant tracking and candidate management systems.
- Managed recruitment process to keep candidates informed about application status and meet organisational recruitment goals.
- Conducted background checks, reference checks and other pre-employment screenings, identifying candidates to meet hiring criteria.
- Screened and interviewed candidates to evaluate potential employees' qualifications.
- Coordinated and scheduled interviews for candidates to meet in person or online at mutually convenient times.
- Negotiated offers and closed deals to finalize recruitment process and secure best talent.
- Completed human resource operational requirements by scheduling and assigning employees.
- Collaborated with managers / supervisors to identify and address employee relations issues.
- Networked and built relationships with potential candidates and industry professionals to identify potential candidates, stay informed about industry trends and gain insight into skills and qualifications in demand.
- Identified and sourced qualified candidates for open positions to meet organisational needs.
Customer Care Agent
Nova Energy, Auckland
07.2022 - 04.2023
- Meet commitments given and ensure all documentation is complete and thorough
- Meet or exceed customer needs
- Identify customer needs, take ownership of customer request to completion and ensure all follow up work is completed.
- Carry out tasks in an effective and efficient manner.
- Ensure that customers are always provided with high quality, accurate information and that their expectations are met by using appropriate internal support resources in effective ways.
- Follow company policies and desired customer service behaviors to ensure high levels of customer satisfaction.
2IC Regional Sales Manager
Nova Energy
02.2018 - 07.2022
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Developed and maintained positive relationships with clients in assigned sales territories.
- Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
- Generated detailed sales reports and forecasts to analyze performance and track progress.
- Finalized sales contracts with high-value customers.
- Managed team of 4 regional sales representatives and consistently achieved high sales targets.
Retail Energy Sales Representative
Nova Energy, Auckland
03.2016 - 07.2022
- Achieved regional sales objectives by coordinating sales team, developing successful strategies and servicing accounts to strengthen business relationships.
- Trained sales representatives in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Met with each sales representative on daily basis to answer questions, resolve issues and identify new strategies.
- Led out of town campaigns and outlined a clear strategy for success
- Made onsite sales calls to prospective customers to help sales representatives close lucrative deals.
Education
VISP Level 1 -
07.2022
Skills
- Salesforce CRM
- Time Management
- B2B Sales
- Negotiation
- Goal Orientated
- Orion Database
- Strong Customer Relations
- Leadership
- Lead Generation
- Networking
- Staff Training
- Client Rapport-Building
- Microsoft Word
- Fast Track 360 Systems
Accomplishments
- Attained a 25 site high profile account.
- Attained a 15 site farming co-operative across Auckland.
- Sales Award for achieving 100% of Sales Target.
- Sales Award for most sales in Australasia (Top 25).
- Recognised as one of the most valuable sales persons for Nova.
References
Nicholas Tolich - Former Nova Energy Auckland Regional Sales Manager
0275343562
Vickx Paese - Senior Adecco Recruitment Consultant
0278364587
Timeline
Recruitment Consultant
Adecco
04.2023 - Current
Customer Care Agent
Nova Energy, Auckland
07.2022 - 04.2023
2IC Regional Sales Manager
Nova Energy
02.2018 - 07.2022
Retail Energy Sales Representative
Nova Energy, Auckland
03.2016 - 07.2022
VISP Level 1 -
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