Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Gabriel Johnson

Wellington,Mount Victoria

Summary

I've experienced all types of customer and staff issues which have helped me become a better leader and problem solver. I've helped develop staff over the past couple of years with their bar skills and overall confidence when faced with an obstacle. I am confident when working both alone and in a team setting. I hope to be in the Tourism Industry so im eager to apply any skills to help me in future endeavors. Time management is a strength of mine as i always have a plan. I prefer to keep everything organized to make things easier for myself and others around me.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Duty Manager

Fortune Favours
09.2023 - 02.2024
  • Making sure the 6 Host Responsibilities are being displayed by myself and other staff on shift.
  • Delegate jobs to people to ensure a good customer experience
  • Order and Receive goods as well as balancing tills at then end of the night.
  • Dealing with customer and staff queries
  • Helped with staff training on both bar and floor sections


Bartender/Waitress

Fortune Favours
07.2022 - 02.2024
  • Responsible service of alcohol.
  • Handling cash from customers.
  • Creating rapport with customers.
  • Maintained a clean and organised workspace.
  • Helped host functions up to 100 people.

Education

Wanganui High School
Whanganui, NZ
12.2017

St. Peters Collage
Palmerston North, NZ
12.2019

General Tourism

School of Tourism
Wellington, NZ
07.2022

Skills

  • Employee Development
  • Customer Service
  • Handling customer and staff issues
  • Customer Communication
  • Health and Safety Compliance
  • Quality Assurance
  • Adaptability and flexibility
  • Goal-Oriented

Accomplishments

    In 2018 my High-school Volleyball team won a title of becoming the first Girls team from Manawatu to enter Division 1. We went on the be 9th in New Zealand that year.


    I was in U20s Volleyball Representatives team for 3 years.



Certification

I've received my Duty Managers Certificate as of the 26th of January 2024.


I've completed my liquor Controller Qualification in October 2022


Completed the Health and Safety Certificate in November 2023.

Timeline

Duty Manager

Fortune Favours
09.2023 - 02.2024

Bartender/Waitress

Fortune Favours
07.2022 - 02.2024

Wanganui High School

St. Peters Collage

General Tourism

School of Tourism
Gabriel Johnson