Photoshop，Illustrate，Dreamwave
Gabriel Gao
Christchurch,Christchurch City
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
1
1
Language
4
4
years of post-secondary education
Work History
Coffee Shop Worker
Fancy Coffee
China, Nanjing
01.2023 - 06.2023
- Greeted customers and provided friendly customer service.
- Prepared specialty coffee drinks, smoothies, juices, and other beverages according to company recipes.
- Cleaned work areas, equipment, utensils, dishes, and silverware.
- Ordered food items from vendors as needed.
- Assisted in the preparation of pastries such as cakes, cookies, muffins..
- Restocked condiments such as sugar packets, stirrers, creamers, throughout the day.
- Monitored stock levels and communicated needs to supervisors when necessary.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
Bakery Assistant
BreadTalk
China, Nanjing
02.2021 - 01.2022
- Assisted in the preparation of dough for cakes, pies and other baked goods.
- Maintained a clean and sanitary work area throughout the day.
- Restedock shelves with freshly made products.
- Kept accurate records of all baking supplies used in production.
- Weighed ingredients and monitored temperatures during baking processes.
- Followed recipes to ensure consistent quality of finished products.
- Monitored expiration dates on ingredients and finished products.
- Inspected equipment regularly to identify any maintenance needs or malfunctions.
- Organized storage areas to ensure efficient use of space and easy access to items needed for production.
- Prepared fillings for pastries and other baked goods based on customer orders.
- Baked cookies, muffins, breads, tarts, pies, cupcakes and other desserts.
Bubble Tea Manage
Gong-cha
China, Nanjing
01.2020 - 01.2021
- Greeted customers and provided friendly service.
- Assisted guests with menu selections and answered questions about beverages.
- Stocked beverage items as needed.
- Managed opening, closing duties such as setting up, breaking down the service area.
- Prepared and served cold, hot beverages to guests.
- Maintained knowledge of current drink recipes and ingredients.
- Responded to customer inquiries about drinks menu options.
- Analyzed customer feedback to identify areas of improvement for the store.
- Developed and implemented strategies to improve store profitability.
- Developed and maintained relationships with vendors, suppliers, and customers.
- Managed staff scheduling, payroll, and performance evaluations.
Fried Chicken Store Manage
J&G Fried Chicken
China, Nanjing
01.2020 - 01.2021
- Maintained cleanliness of work areas, equipment, utensils, and dishes.
- Organized supplies and ingredients needed to prepare chicken dishes.
- Monitored the cooking process to ensure that chicken was cooked properly.
- Communicated effectively with co-workers about changes in orders or special requests from customers.
- Analyzed customer feedback to identify areas of improvement for the store.
- Developed and maintained relationships with vendors, suppliers, and customers.
- Provided training on product knowledge and sales techniques to new employees.
- Assisted customers in finding items they needed or resolving any issues they had encountered in the store.
Education
Master of Science - Applied Data Science
University of Canterburry
Christchurch, NZBachelor of Science - Industry Design
Nanjing Agricultural University
China 2006.09 - 2010.06
Skills
- Restaurant Background
- Baking Equipment Operation
- Cleanliness And Sanitation
- Customer Service
- Coffee Shop Operations
- Cafe Inventory
- Cleaning And Sanitizing
- Flexible Schedule
- Order Processing
- Payment Processing
- Menu Memorization
- Food Preparation And Presentation
Software
Interests
Fitness，Bodybuilding
Timeline
Coffee Shop Worker
Fancy Coffee
01.2023 - 06.2023
Bakery Assistant
BreadTalk
02.2021 - 01.2022
Bubble Tea Manage
Gong-cha
01.2020 - 01.2021
Fried Chicken Store Manage
J&G Fried Chicken
01.2020 - 01.2021
Bachelor of Science - Industry Design
Nanjing Agricultural University
2006.09 - 2010.06
Master of Science - Applied Data Science
University of Canterburry
Similar Profiles
Asif RiazAsif Riaz
Poultry Farm Manager at Swat Fancy Hen FarmPoultry Farm Manager at Swat Fancy Hen Farm
ISAAC FANCYISAAC FANCY
Sales Manager at FANCY FRAGRANCE ENTERPRISESales Manager at FANCY FRAGRANCE ENTERPRISE
Elieser Umana-AvelarElieser Umana-Avelar
Customer Service Sales Representative at Fancy Nails & SpaCustomer Service Sales Representative at Fancy Nails & Spa