GABRIELLA DE ATH
Dunedin,OTA
Summary
My name is Gabriella de Ath and I am 21 years old from the United Kingdom. I have recently graduated with a BA Business Management degree. I have recently backpacked around South East Asia and have a New Zealand Working Visa which is valid until June 2025. I am looking for a job that is sociable and highlights my customer service skills. As an employee I hold a strong work ethic and desire taking on new challenges.
Overview
5
5
years of professional experience
Work History
Policy Review Specialist
First Central Car Insurance
Haywards Heath, United Kingdom
07.2023 - 03.2024
- Supported the counter fraud department by analysing and evaluating policy holders’ policies to ensure that they had disclosed the correct information on their policies. Worked alongside the identity theft, validations and ghost broking teams. Provided a high level of customer satisfaction and have been trained in Level 1 for policy analysis.
Function Waiting Staff
Kelmsley Catering
West Sussex, United Kingdom
07.2023 - 07.2023
- Worked as a waitress at a Wedding for Kelmsley Catering. Collaborated with team members during the busy shift for efficient workflow and excellent guest experience. Ensured that the Brides had the most memorable day.
Front of House
Hall & Woodhouse
Ardingly, United Kingdom
07.2022 - 07.2023
- Alongside university studies worked front of house at a restaurant in my local town. Provided an energetic, sociable attitude to ensure good team morale and great customer experience and service. Good problem-solving, and structured organisation and planning skills from previous work experience, enabling a healthy balance between my studies and duties.
Function Front of House
DOUGH
London, United Kingdom
01.2022 - 07.2023
- Provided excellent service as front of house and a bar tender for DOUGH. Working at Newbury Racecourse and Twickenham Rugby Stadium has taught me many skills in communication and providing a high level of dining service for exclusive clients.
Project Coordinator
Give To Get
London, United Kingdom
08.2022 - 03.2023
- Conducted several social impact events for Give to Get across the UK and Ireland. Coordinated social impact events for Apple at their European headquarters in Cork as well as in London. Supported the Irish Red Cross in guiding Apple employees to make care packages for Ukrainian Refugees. Conducted a social impact event with Q2Q for the pharmaceutical company Roche. Assisted the Children’s Health Hospital Dublin in creating care packages for children in need. Worked alongside exclusive cliental ensuring a high level of privacy for the client. Devised deadlines for the team making sure that we had the right stock that we needed for the event.
President
RUSNO (Reading University Snowsports Society)
Reading, United Kingdom
06.2022 - 06.2023
- Coordinated the University ski trip to Tignes for over 300 students. Delegated roles for committee members to ensure that our main priority was the welfare and safety of our members making sure they had a once in a lifetime experience. Formed a close relationship with our travel company when organising the trip and helped the reps out in the resort. Created sponsorships with exclusive brands for the society and hosted the annual Snowball charity ball for our members.
Media & Marketing
RUSNO (Reading University Snowsports Society)
Reading, United Kingdom
06.2021 - 06.2022
- Providing and supervising input for creative marketing strategies and public relations campaigns within a cohesive and innovative team. Delivered social media and advertising campaigns (Instagram @_rusno) including social media posts and video content for RUSNO’s ski trip. Developed interest and participant engagement for ski trip, using post analytics to determine the most effective way to promote the society. This led to selling over 300 places in 6 minutes.
Dingy Instructor
RYA
Ardingly, United Kingdom
09.2018 - 09.2019
- Progressed from Assistant Dingy Instructor to Dingy Instructor. Taught a range of age groups and abilities in the art of sailing. Problem-solving and creativity was needed when devising engaging activities to aid the functional development of children. Responsible for the health and safety of the group as well as planning fun progressive programmes.
Customer Service Assistant
Tulley’s Farm Shocktoberfest
Crawley, United Kingdom
09.2018 - 11.2018
- Supported promotions and events team for this popular annual event, with over 80,000 visitors. Responsible for maintaining good health and safety practices while delivering high customer satisfaction.
Education
BA Business and Management -
Henley Business School at the University of Reading
A-Levels -
St Pauls College, West Sussex
Skills
- Front of House
- Problem-solving abilities
- Teamwork and collaboration
- Time management
- Cleaning and organisation
- First Aid Training
Timeline
Policy Review Specialist
First Central Car Insurance
07.2023 - 03.2024
Function Waiting Staff
Kelmsley Catering
07.2023 - 07.2023
Project Coordinator
Give To Get
08.2022 - 03.2023
Front of House
Hall & Woodhouse
07.2022 - 07.2023
President
RUSNO (Reading University Snowsports Society)
06.2022 - 06.2023
Function Front of House
DOUGH
01.2022 - 07.2023
Media & Marketing
RUSNO (Reading University Snowsports Society)
06.2021 - 06.2022
Dingy Instructor
RYA
09.2018 - 09.2019
Customer Service Assistant
Tulley’s Farm Shocktoberfest
09.2018 - 11.2018
BA Business and Management -
Henley Business School at the University of Reading
A-Levels -
St Pauls College, West Sussex