Gabrielle Fletcher

Managing administration:

• Personal assistant to the company Director on a day-to-day basis
• Overseeing office operations and procedures
• Maintaining office supplies and equipment inventory
• Handling office budget and expenses
• Coordinating and scheduling meetings, appointments and events
• Ensuring office policies and procedures are followed
• Managing office communication and correspondence with the team
• Organising and maintaining office records and documents.
• Handling office facilities and maintenance issues.
• Coordinate with landlord, property manager and cleaners
• Coordinating travel arrangements for employees and Management
• Supervising office security and safety measures
• Organising and coordinating meetings and appointments
• Conducting research and preparing reports or presentations
• Acting as a liaison between staff, management and external testers/contractors
• Helping with banking and finances
• Assisting the accounts manager with book keeping
• Managing the schedule and calendar of staff
• Supporting the team on all IT matters
• Handling any other tasks as they arise on a day-to-day basis

Logistics:

• Assisting with incoming and outgoing shipment logistics.
• Arranging office shipments which includes seeking quotes from various courier companies
• Communicating with our DHL agent on any queries required
• Assisting with shipping invoicing
• Supporting the product team on packaging items which include correctly weighing and measuring the boxes.
• Supporting our international staff (North Action sports group)on all staff orders including all ocean bridge shipments into the NZ office
• Tracking, coordination and book keeping of all staff orders, B2B orders and invoicing

Sale's process:

• Responsible for the sale of all sample products throughout NZ including coordinating marketplace listings
• Creating sample/prototype sale lists
• Creating an email database of 350 external kite and foiling customers
• Dealing with sale attendees Providing excellent customer service
• Prioritize the ongoing sale of samples/prototypes equipment. Insuring to maintain low stock levels and recouping costs
• Coordinating sample sale shipments throughout NZ
• Running of the North NZ Facebook page

HR:

• General HR administration.
• Assisting in human resources tasks such as recruiting and onboarding procedures.
• Coordinating performance reviews. And supporting our external HR manager on all matters
• Providing support to senior management and staff
• Coordinating office counselling service with Vitae

Health & Safety NZ:

• Health and Safety management, ensure all safety standards are met, including first aid certificates are kept valid
• Health and Safety at work Act 2015 and related regulations apply to employees and contractors- NZ law
• Current first aider
• NZ office Health and safety warden
• Insuring up-to-date safety policy applies for testing staff
• Up to date Health and safety information including local doctors, emergency contacts are on display
• Insuring the Epi pen and first aid kit is accessible and up to-date
• Any safety equipment is available for the product team as required
• Insuring all drills and paper work is up to date
• Coordinating Health and safety meeting and taking notes

• Established foundational processes for business operations.
• skilled at working independently and collaboratively in a team environment
• self-motivated, with a strong sense of personal responsibility
• Introduced new methods, practices, and systems to reduce turnaround time.
• Set, enforced, and optimized internal policies to maintain responsiveness to demands.
• Interacted well with educators to build connections and nurture relationships.
• Assisted in recruiting, hiring and training of educators
• organized and detail-oriented with a strong work ethic
• used critical thinking to break down problems, evaluate solutions and make decisions
• worked effectively in fast-paced environments
• proven ability to learn quickly and adapt to new situations

Created my own Business in a Box which was a worldwide informative online product with tools and resources that I personally put together from my own experiences and success of working/owning my home-based Childcare business.

• Quality home-from- home childcare for pre-schooler's
• Personalised programs
• Built relationships and communicated with parents to provide best learning environment for children.
• Daily outings
• Supported parents with their child's home routine
• Fostered childrens curiosity and interest through creative hands-on activities.
• Developed and implemented useful behaviour management strategies to instill discipline and compliance with conduct code.
• Chose materials and developed daily plans to enhance skills for every child.
• Helped the children explore concepts with engaging, learning-focused activities.
• High standards of safety in the home
• Daily recording of each child's routine while in care