Gabrielle Franicevic

Waitress Trainee/Restaurant Server

Club Mount Maunganui

Tauranga, Bay of Plenty

Assisted in food and beverage service, ensuring timely delivery during peak hours.
Learned proper handling and presentation of menu items to enhance guest experience.
Collaborated with kitchen staff to maintain efficient workflow and communication.
Maintained cleanliness and organization of dining area to meet health standards.
Greeted customers warmly, taking orders accurately and addressing inquiries promptly.
Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
Participated in training sessions to improve knowledge of food safety protocols.
Demonstrated knowledge of food allergies and dietary restrictions, ensuring safe meal options for all customers.
Bussed and reset tables to keep dining room and work areas clean.
Explained menu items and suggested appropriate options for food allergy concerns.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Processed orders and sent to kitchen employees for preparation.
Answered customers' questions, recommended items, and recorded order information.
Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Greeted new customers, discussed specials, and took drink orders.
Kept server areas clean and stocked to increase efficiency while working tables.
Worked with POS system to place orders, manage bills, and handle complimentary items.