Gabrielle Goldsbrough
Christchurch,Harewood
Summary
Organized and dependable candidate successful at managing with a friendly and positive attitude. Seeking a position to utilize interpersonal and problem solving skills to promote an engaged and empowered workplace. A dedicated team player skilled with conflict resolution and able to help encourage teamwork.
Great communication and quick integration into a new team. With willingness to take on added responsibilities and learn!
Overview
14
14
years of professional experience
Work History
Clothing Reseller
Self-employed
10.2016 - Current
- Resolve customer disputes courteously to enhance customer satisfaction.
- Created clear, precise and properly detailed product and service information.
- Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
- Conducted retail arbitrage to build inventory for resale via online platforms.
- Executed online strategies for leads, sales and pricing to generate revenue.
Stay at Home Mum
Self-employed
07.2016 - Current
- Developed recipes and planned menus.
- Conflict resolution, intervening when siblings cant co-exist.
- Arts and crafts coordinator.
- Managed schedules of 2 children current age 7 and 4.
- Maintained a household of 4. Washing, cleaning, cooking.
Cafe Manager
Illy Espresso Bar
09.2011 - 07.2016
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Handled business administration, cash register counting and supply ordering.
- Introduced new menu items to add variety and selections and meet customer preferences.
- Forecasted demand and scheduled employees effectively to handle coverage needs.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
- Minimized risks of cross-contamination and infection by directing team members to regularly clean and sanitize surfaces.
- Managed display products effectively to achieve consistent sales with minimal waste.
- Created and implemented promotional campaigns to increase customer loyalty.
- Kept cafe in full compliance with health code standards.
- Motivated staff to perform at peak efficiency and quality.
- Grew cafe sales by effectively marketing business and improving customer relations strategies.
- Secured daily cash by verifying totals and making nightly deposits.
Cook
New York Deli
08.2009 - 02.2011
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained well-stocked stations with supplies for maximum productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Managed opening and closing shift kitchen tasks.
- Prepared and served various food items in fast-paced deli environment.
- Trained and supervised cooking staff to expertly meet daily needs.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
Education
Certificate in Food Handling And Service - Food Handling And Service Certificate
South Regional TAFE
Albany, WA05.2008
Bachelor of Arts - Performance Design
Massey University
Wellington2005
High School Diploma -
Katikati College
Katikati, NZ11.2004
Skills
- Business Management and marketing
- Strong written and verbal communication
- Managing staff and staff rosters
- Work with enthusiasm, dedication and detail
- Patient and reliable
- Organised, self motivated
- Friendly, outgoing and approachable; a real people person
- Ability to work well under pressure as part of a team or individually using my own initiative
Hobbies
-Socialising with friends and meeting new people.
-Art, I am a keen painter.
-Keeping active outdoors.
-Cooking.
-Travelling
-Spending quality time with my 2 boys
Timeline
Clothing Reseller
Self-employed
10.2016 - Current
Stay at Home Mum
Self-employed
07.2016 - Current
Cafe Manager
Illy Espresso Bar
09.2011 - 07.2016
Cook
New York Deli
08.2009 - 02.2011
Certificate in Food Handling And Service - Food Handling And Service Certificate
South Regional TAFE
Bachelor of Arts - Performance Design
Massey University
High School Diploma -
Katikati College
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