Gabrielle Hornblow
Summary
Proven leader in facility and event management with a track record of delivering high-standard community engagement initiatives for Community Leisure Management. Excelled in budget management and planning, enhancing operational efficiency across multiple sites. Fostered team growth and inclusivity, achieving significant improvements in staff performance and facility utilization. Skilled in performance assessments and council contractor management.
Overview
10
10
years of professional experience
Work History
NZ Post Rural Delivery Contractor
Self Employed
07.2022 - Current
- Maintained upbeat, positive attitude in busy, customer-focused role, keeping our rural communities connected
- Delivered mail and packages to customer doorsteps, assisting business with parcel collections
- Fostered positive working relationships with regular customers and strengthening networks
- Managed customer inquiries and complaints in polite and professional manner.
Parnell Baths Facility Manager
Community Leisure
09.2019 - 06.2022
- Managed a team of staff to deliver a safe swimming environment at one of Auckland's most iconic outdoor pools
- Managed budgets, rosters, contractors and facility calenders to ensure minimal downtime of facilities across the summer
- Supported team members to take on further responsibilities
- Fostered an inclusive and team first environment of over 30 staff across two summer seasons
Activation and Events Manager
Community Leisure Management
09.2014 - 06.2022
- Developed and implemented event calenders across a network of site, New Zealand wide.
- Created event calenders to deliver outcomes for Auckland Council across multiple years
- Assisted facilities to create and hold events to further community engagement in their facilities
- Deliver on the ground, and support a network of staff to deliver events to a high standard
- Managed budgets and PNLs
Education
Bachelor of Sport And Recreation - Sport And Recreation
Eastern Institute of Technology
Napier, NZ12.2013
Skills
- Performance Assessments
- Planning and scheduling
- Budget management
- Council contractor management
Timeline
NZ Post Rural Delivery Contractor
Self Employed
07.2022 - Current
Parnell Baths Facility Manager
Community Leisure
09.2019 - 06.2022
Activation and Events Manager
Community Leisure Management
09.2014 - 06.2022
Bachelor of Sport And Recreation - Sport And Recreation
Eastern Institute of Technology
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