Gabrielle Ngeru
New Plymouth,TKI
Summary
Dedicated professional with a high standard of customer and employer satisfactory. Exceptional at teamwork and collaboration, my adaptability and training skills contributed significantly to maintaining high standards. My work ethic and ability to thrive and be efficient in high-pressure environments and my eagerness to continue to learn set me apart. If given a chance i will prove to be a strong asset to the team
Overview
11
11
years of professional experience
Work History
Cafe Worker
Town and Country
03.2018 - 10.2024
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Contributed to team efficiency by cross-training in various roles such as barista, cashier, and food preparer.
- Oversaw training of more than 8 team members.
- Reconciled receipt totals, cash and credit payments to address shortages.
Commercial Cleaner
Spotless
02.2014 - 02.2016
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained clean, neat, and professional entrances.
- Cooperated effectively and with efficiency within a team
- Disposed of trash and recyclables each day to avoid waste buildup.
Education
National Certificate - Fitness (Exercise Consultant)
Western Institute of Technology At Taranaki
New Plymouth, NZ12-2017
High School Diploma -
Spotswood College
New Plymouth11-2017
Skills
- Work ethic
- High customer service
- Cleanliness and hygiene
- Dependable, adaptable and time management
- Attention to detail
- Punctual and reliable
- Preparing and packaging orders
- Barista technique
- Teamwork and collaboration
- Communication and interpersonal skills
- Willingness to learn
Timeline
Cafe Worker
Town and Country
03.2018 - 10.2024
Commercial Cleaner
Spotless
02.2014 - 02.2016
National Certificate - Fitness (Exercise Consultant)
Western Institute of Technology At Taranaki
High School Diploma -
Spotswood College
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