Gabrielle Taihia
Kelston
Summary
Kia Ora, I am a local Mum of 2 who is pursuing a career in health to be able help others and hopefully be part of change in the health system benefit us the users. Prior to Motherhood, all my roles have been a mix of sales and customer service. As I love to interact with people.
Overview
14
14
years of professional experience
Work History
Sales Assistant, Business Development Manager and Customer service Manager
Streamline Freight now Strait Freight
01.2013 - 12.2017
Started as sales assistant and when a colleague left I was offered the role of Business Development manager. Once I fell pregnant, I stopped being on the road and took up the role of customer service manager before leaving for maternity leave.
Inbound Business SME customer service team
Vodafone, now ONE NZ
07.2008 - 12.2013
Started in the inbound customer service team for the SME/Business calls. Then as the recession hit and restructuring happened we took all prepay and personal on account queries. Whist having to meet sales KPI's.
Kitchen Hand, Barista, Waitress, Duty Manager
Mecca Chancery
12.2003 - 07.2008
This was my first job straight after I finished 7th form. And I started at the cafe as a Kitchen Hand and asked my boss if I could come in on Saturday in my own time to learn how to make coffee. From there I moved to making coffees and then jumped between waitressing then finally duty manager on Sundays.
Education
Undergrad. - Health Science, Health Management
Auckland University of Technology
Auckland, NZ07-2026
University Entrance -
KELSTON GIRLS HIGH
Kelston, Auckland01.2003
Skills
- Fantastic People Skills
- Reliable with common sense
- Unmatched work ethic
- Upbeat personality
- Always striving to learn new things
- Sales expertise
- Complex Problem-solving
- Cold calling
- Team collaboration
- Task prioritization
- Customer relationship management
Extra-Curricular Activities
Attempted cyber security course but failed twice in 2019
Timeline
Sales Assistant, Business Development Manager and Customer service Manager
Streamline Freight now Strait Freight
01.2013 - 12.2017
Inbound Business SME customer service team
Vodafone, now ONE NZ
07.2008 - 12.2013
Kitchen Hand, Barista, Waitress, Duty Manager
Mecca Chancery
12.2003 - 07.2008
University Entrance -
KELSTON GIRLS HIGH
Undergrad. - Health Science, Health Management
Auckland University of Technology
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