Summary
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Gagan Lamba

West Harbour,AUK

Summary

Dynamic Customer Service Representative with a proven track record at Kmart, St.lukes, excelling in complaint resolution and customer satisfaction enhancement. Adept at team development and staff training, I significantly improved service quality. Skilled in order processing and product knowledge, I consistently achieve and surpass sales targets, ensuring a seamless customer experience.

Work History

Customer Service Representative

Kmart, St.lukes

Education

Masters - Bachelor of Arts

Guru Nanak University
Amritsar
03.2014

Skills

  • Customer service
  • Complaint handling
  • Customer satisfaction measurement
  • Product knowledge
  • Order processing
  • Team development
  • Administrative support
  • Staff training
  • Quality control
  • Product sales
  • Coordination
  • Order fulfillment

Timeline

Customer Service Representative

Kmart, St.lukes

Masters - Bachelor of Arts

Guru Nanak University
Gagan Lamba