Gagan Singh
Manukau
Summary
Innovative Relationship Associate focused on developing strategic business opportunities by delivering exemplary service to each client's individual needs. Respected professional with exceptional knowledge regarding Commercial banking products.
This comes by having Strong Verbal and Communication skills to build strong relationship with high level new and existing commercial banking clients.
Overview
2
2
years of professional experience
Work History
Commercial Associate
ASB Bank
12.2022 - Current
- Managing over 150 Commercial banking clients with a annual turnover of more than $5 million.
- Seeking negotiated term deposit rates and setting up term deposit accounts
- Processing international transactions for clients
- Educating clients on features and benefits of banking products and services.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- AML verifying individuals and entities.
Credit Solutions Specialist
ASB Bank
10.2021 - 12.2022
- Assisting customers who are in financial hardship by providing solutions on how to manage their retail ASB products.
- Obtaining knowledge of credit risk and identifying customers who are impacted.
- Devised collection recovery strategies to resolve customer issues and delinquent cases.
- Writing formal breach letters to relevant customers
- Reviewing credit reports to comprehensively view borrowers' credit history and identify potential flags.
Education
Bachelors of Commerce - Accounting And Finance
Auckland University of Technology
Auckland, NZSkills
- Excel Competent
- SYL
- Strong Verbal and Written Communication Skills
- Multitasking and Time Management
- Customer Relationship Management
- Product Knowledge
Hobbies
- Reading
- Sports/fitness
- Traveling
- Digital Tech
References
- Ashika Lal
Commercial Manager
021 984 393
- Tanaz Patrawala
Commercial Account Manager
021 043 3595
Timeline
Commercial Associate
ASB Bank
12.2022 - Current
Credit Solutions Specialist
ASB Bank
10.2021 - 12.2022
Bachelors of Commerce - Accounting And Finance
Auckland University of Technology
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