Gagandeep Kaur

**Assistant Store Manager - Retail**

**Location:** Botany, New Zealand

**Experience:** 4 years as Assistant Manager

**Job Summary:**

As an experienced Assistant Store Manager, I will support the Store Manager in the day-to-day operations of a dynamic retail environment. Drawing from four years as a Sales Assistant and two years as an Assistant Manager at Kmart, adept at delivering high levels of customer service, managing teams, and driving sales.

**Key Responsibilities:**

- Assist the Store Manager in overseeing store operations, ensuring compliance with company policies.

- Lead and motivate the sales team, fostering a positive work environment.

- Monitor and improve key performance metrics, including sales, customer satisfaction, and operational efficiency.

- Ensure the store is visually appealing and well-stocked by coordinating with inventory and merchandising teams.

- Handle customer concerns and ensure a high standard of service.

- Train, mentor, and develop staff, conducting performance reviews and setting goals.

- Assist with payroll, scheduling, and administrative tasks.

- Drive sales initiatives and promotional campaigns in line with store targets.

- Analyze sales data and prepare reports for senior management.

**Skills and Qualifications:**

- 6+ years of retail experience, with 2 years in a management role.

- Strong leadership and communication skills.

- Proven track record in improving sales and managing a high-performing team.

- Ability to handle conflict resolution and customer complaints effectively.

- Proficiency in using retail management software.

- Excellent time management and organizational skills.