Gagandeep Kaur
Auckland,New Zealand
Summary
Quality focused Assistant Manager adept at providing employees clear guidelines and targeted goals. Practiced in customer relations, sales and inventory control. Demonstrated skill in improving store operations, increasing top line sales, and reducing costs.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Kmart
Botany Downs, AUK
10.2020 - Current
Key Responsibilities:
• Team Leadership: Lead and motivate a team of sales assistants to achieve sales targets and provide exceptional customer service.
• Sales Management: Oversee daily sales activities, ensuring KPIs and revenue goals are met.
• Customer Service: Handle customer inquiries and resolve issues to maintain customer satisfaction.
• Inventory Management: Ensure adequate stock levels, manage stocktaking processes, and maintain store presentation.
• Training and Development: Mentor and train new and existing team members, ensuring they are up to date with product knowledge and store procedures.
• Financial Reporting: Assist in preparing daily, weekly, and monthly sales reports. Monitor budgetary performance and implement cost-saving measures.
• Operational Efficiency: Optimize store processes to improve productivity and ensure compliance with company policies.
Education
Bsc (computer science) - Computer And Information Sciences
Manav Bharti University
Himachal Pradesh, India06.2016
Skills
Retail inventory management
Operational improvements
Motivational leader
Sales professional
Recruiting and interviewing
Training and development
Flexible schedule
Business Development
Project Management
Training
Strategic planning
Employee scheduling
Operations management
Staff Management
Employee performance evaluations
Sales growth
Timeline
Assistant Manager
Kmart
10.2020 - Current
Bsc (computer science) - Computer And Information Sciences
Manav Bharti University