Gagandeep Kaur Cheema
sales manager
paraparaumu,wellington
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
5
5
years of professional experience
Work History
Sales Manager
Lifestyle furniture Limited
paraparaumu, wellington
07.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
- Identified issues, analyzed information and provided solutions to problems.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
Store Manager
Te Puke Liquor Spot
Te Puke, BOP
02.2020 - Current
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
- Analyzed and interpreted store trends to facilitate planning.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed Customers call on daily basis
- Handling orders of other stores as well and managing invoices
- Set effective store schedules based on customer levels, individual employee knowledge, and service requirements
- Managed purchasing, sales, marketing and customer account operations efficiently
- Increased sales by 10% with special displays and promotions.
Assistant Manager
Gate Pa Superte
Tauranga, BOP
06.2020 - 11.2020
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Achieved recognition for contribution to store success by optimizing sales.
Invasion Sampler
East Pack
Te Puke, BOP
03.2020 - 05.2020
- Sampling of fruit, entering data collected from samples and reporting to manager
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours night, weekend, and holiday shifts.
Customer Service Representative
Kebab Kitchen
Te Puke, BOP
06.2019 - 03.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Investigated and resolved customer inquiries and complaints quickly.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Managed over 50 customers call per day
Office Manager
Sewa Dal Public School, Sangrur
Sangrur, Punjab India
04.2018 - 02.2019
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Evaluated employee records and productivity to complete employee evaluations.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
- Managed More than 20 employees and data in school.
- Managed office operations while scheduling appointments for staff members
Education
Diploma in Applied Business Management Level-7 - Project Management, Strategic Mangement
Toi Ohomai Insistute of Technology Tauranga
Tauranga, NZ02.2019
Bachelor of Arts - Economics, History, Punjabi Elective
Punjabi University Patiala
Punjab India2016
Skills
- Inventory Management
- Goals and Performance
- Staff Management
- Order Management
- Product and Service Sales
- Team Leadership
- Cash Management
- Bank and Safe Deposits
- Verbal and Written Communication
- Sales Professional
- Pricing Strategies
- Opening and Closing Procedures
- MS Office Proficiency
- Vendor Management
- MS Excel
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Price is what you pay. Value is what you get.
Warren Buffett
Timeline
Sales Manager
Lifestyle furniture Limited
07.2023 - Current
Assistant Manager
Gate Pa Superte
06.2020 - 11.2020
Invasion Sampler
East Pack
03.2020 - 05.2020
Store Manager
Te Puke Liquor Spot
02.2020 - Current
Customer Service Representative
Kebab Kitchen
06.2019 - 03.2020
Office Manager
Sewa Dal Public School, Sangrur
04.2018 - 02.2019
Diploma in Applied Business Management Level-7 - Project Management, Strategic Mangement
Toi Ohomai Insistute of Technology Tauranga
Bachelor of Arts - Economics, History, Punjabi Elective
Punjabi University Patiala
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