Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gardenia Fifita

Intelligence Support Officer
Auckland

Summary

I am a motivated and detail-focused professional with a background in intelligence, criminal disclosure, privacy, and information risk management at New Zealand Police. I am seeking to transition into the Senior FCI Analyst role at ASB due to the bank’s strong reputation for integrity, compliance, and innovation in financial crime prevention. My career to date has consistently reflected a commitment to roles involving regulatory compliance, sensitive information handling, and risk-based decision-making—making this opportunity at ASB a natural and purposeful next step.

Overview

7
7
years of professional experience
2
2
Languages

Work History

Firearms Investigation Team Intelligence Support

New Zealand Police
11.2021 - Current
  • Risk identification and assessment of individuals suspected of firearms offending.
  • Create timely, actionable and insightful intelligence products for both internal and external stakeholders.
  • Established foundational intelligence processes and reporting structures to support operational decision-making as one of the original members hired for the Firearms Investigation Team.
  • Sole intelligence staff member embedded within the firearms team, producing intelligence reports that informed frontline policing and strategic operations, while maintaining alignment with wider intelligence priorities.
  • Rapidly gained proficiency in new software tools and acted as a go-to resource for peer training and troubleshooting.

COVID-19 Response - Intelligence Support Officer

New Zealand Police
01.2021 - 08.2021
  • Conducted pre-arrival risk assessments for individuals entering Managed Isolation during the COVID-19 response, analyzing flight data and other intelligence to identify potential safety concerns related to mental health or behavior.
  • Improved the original MIQ risk assessment product after recognizing usability issues, resulting in a revised process that enhanced clarity for frontline teams and received consistently positive feedback.

OIA/Privacy File Management Support Officer

New Zealand Police
01.2019 - 11.2021
  • Team Trainer
  • 2IC/Acting Supervisor
  • Assessed and released sensitive information in accordance with the Privacy Act and Official Information Act on behalf of New Zealand Police, ensuring legal compliance and risk mitigation.
  • Developed training materials for new employees to streamline their integration into the team.
  • Liaised with external partners, vendors, and stakeholders to ensure smooth collaboration on various projects.
  • Managed departmental workload by triaging OIA and Privacy Act requests, consistently handling the most complex and sensitive cases due to advanced legislative knowledge and proven decision-making ability.
  • Resolved employee issues effectively through active listening, mediation skills, promoting a harmonious workplace environment.
  • Resolved complaints from information requesters by providing clear, timely, and legally sound responses, maintaining professionalism in challenging interactions.

Records and Criminal Disclosure Support Officer

New Zealand Police
01.2018 - 01.2019
  • Balanced transparency and confidentiality by redacting legally protected content from disclosure material released to offenders and defense lawyers.
  • Trained and supported new and existing staff in criminal disclosure processes, ensuring consistent understanding of legal requirements and high-quality outputs.

Education

Bachelor of Arts - Criminology

University of Auckland
Auckland
04.2001 -

Skills

  • Intelligence Analysis & Reporting
  • Information Risk Management
  • Privacy Act & OIA Compliance
  • Criminal Disclosure & Redaction
  • Regulatory Interpretation & Application
  • Complaint Resolution & Stakeholder Engagement
  • Process Development & Continuous Improvement
  • Cross-Agency Collaboration
  • Training & Mentoring Team Members
  • High-Volume Case Triage & Prioritisation
  • Adaptability to New Systems & Software
  • Data Interpretation & Analytical Thinking
  • Currently learning SQL & Power BI

Timeline

Firearms Investigation Team Intelligence Support

New Zealand Police
11.2021 - Current

COVID-19 Response - Intelligence Support Officer

New Zealand Police
01.2021 - 08.2021

OIA/Privacy File Management Support Officer

New Zealand Police
01.2019 - 11.2021

Records and Criminal Disclosure Support Officer

New Zealand Police
01.2018 - 01.2019

Bachelor of Arts - Criminology

University of Auckland
04.2001 -

Similar Profiles

CREATE PROFILE
Gardenia FifitaIntelligence Support Officer