Gardenia Lemalu
Wellington,WLG
Summary
Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction. Communicate with guests very well and attention to details of what guest wants and needs in their room.
Overview
2
2
years of professional experience
Work History
Housekeeping Room Attendant
James Cook Hotel
The Terrace , Wellington
12.2022 - Current
- Inspected all assigned rooms upon completion of cleaning duties.
- Assisted colleagues whenever necessary in order to meet deadlines set by management.
- Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
- Communicated effectively with team members about daily assignments and task progress.
- Followed safety procedures when using chemical cleaners and power equipment.
- Kept up-to-date records of items cleaned in each room.
- Reported any maintenance issues or damage found in the guest rooms to supervisor.
- Stocked linen closets with appropriate supplies for housekeeping staff use.
- Interacted pleasantly with clients and guests when performing daily duties.
Education
Certificate - Aviation - Flight Attendance(level 4)
NZ School of Tourism
Wellington 05-2024
Certificate - Academic
Wellington East Girls College
Wellington, NZ11-2023
Skills
- Vacuuming and sweeping
- Window Cleaning
- Guest Relations
- Restocking supplies
- Safe Chemical Handling
- COVID-19 Safety Procedures
- Health Standards Compliance
- Customer service-focused
- Supply Inventory Management
Timeline
Housekeeping Room Attendant
James Cook Hotel
12.2022 - Current
Certificate - Aviation - Flight Attendance(level 4)
NZ School of Tourism
Certificate - Academic
Wellington East Girls College
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