Gargi Dahiya

With 11 + years of experience in IT Industry as Senior Business Analyst, Product Owner and Scrum master with clients such as VMware, Honda and TCPL. I have worked on a wide range of projects and have a proven track record in analysis, requirement gathering, and business process mapping. Planning stories in order to promote improvements to product design and implementation. Excellent relationship-building, organizational, and project management skills with a focus on overcoming technical challenges and implementing successful resolutions. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

MuleSoft® Integration Platform:

MuleSoft connects applications and their data – across both cloud and on-premise cloud – through an integration platform. This is known as an Integration Platform as a Service (iPaaS), integrating cloud applications with each other, as well as with on-premise and legacy applications.

Composed of a number of components, Anypoint Platform provides businesses with the solutions they need to simplify data integration, create connectivity, and promote interoperability throughout the enterprise.

 Salesforce Customer Onboarding:

MDM Project Unify Master data management (MDM) involves creating a single master record for each person, place, or thing in a business, from across internal and external data sources and applications. Customer Onboarding at Salesforce platform for General trade and non general trade distributor.

Salesforce : Partner connect 

The Salesforce Partner Program enables partners to build and grow successful businesses while delivering customer success. Independent software vendors (ISVs), can build and go-to-market with solutions on AppExchange, the leading enterprise cloud marketplace.

A partner portal allows partner users to log in to Salesforce through a separate website than your non-partner users. Partner users can only see the data that you have made available to them. Furthermore, partner users can only manipulate data if you give them the appropriate user permissions.

Plan View ChangePoint 

Changepoint Services Automation powers the quote-to-cash lifecycle by orchestrating services project portfolios and resources with business financials. ChangePoint is a complete PSA solution for customer projects and integrates with any CRM and ERP, replacing manual processes with intelligent capabilities that improve enterprise profitability. 

Wow Now - Ecommerce & Wow Now Production 

Wow Now is an online e-commerce platform in New Zealand that facilitates end to end shopping. Developed in Magento. Online shopping website for retail sales direct to consumers via Web sites and conversational commerce via live chat. 

Wow Now Production is a Web Portal  for a NZ Film Production House. 

 Penny Genius Web Portal: 

Its a Taxation & Accounting Portal  web portal developed in Dot Net where GST, PTS and self employed client can apply for the Income tax Returns and personal Tax Summary. 

 Dealer Management System (DMS) :

Dealer Management System is an integrated software package exclusively designed by HMSI for its heads. DMS cover all the functions being performed at Head i.e. Sales, Service, Spares, Safety & Accounting with main focus on ease of operations and user friendliness. The objective of this software is to computerize heads day-to-day operation and to assist the dealership in providing crucial inputs, information and reports in taking vital decisions. Its user- friendly operation & interactive system, helps in planning, keeping record of action and making comparative analysis. It is a complete system, which assists head to deal efficiently & effectively with HMSI & customers. 

Certified Scrum Product Owner® by SCRUM ALLIANCE Certificant ID: 001654796