Garrett Davidson
Berhampore,Wellington
Summary
Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.
Overview
7
7
years of professional experience
Work History
Operations Manager
The Floor Store Commercial
Wellington
12.2023 - Current
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Improved morale and management communication by creating employee recognition, and making employees feel comfortable raising any issues with me.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Prepared staff work schedules and assigned team members to specific duties.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Measured and reviewed performance via KPIs and metrics.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
Sales Consultant & Estimator
The Floor Store Commercial
Wellington
02.2022 - 12.2023
- Worked closely with suppliers, architects, and clients to develop unique specifications for each project based on their brief.
- Negotiated with vendors and project contractors to obtain favorable pricing.
- Developed and cultivated relationships with regular customers as result of regular contact and dedicated follow-up.
- Maintained records of all quotations, bids, proposals, and contracts.
- Identified costs involved regarding materials and labor for jobs.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Verified accuracy of all invoices, purchase orders, and contracts prior to submission.
- Produced sales documents, finalized deals and filed records.
Commercial Project Manager
Carpet Court
Lower Hutt
02.2021 - 02.2022
- Created and implemented processes to ensure successful completion of projects.
- Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
- Developed and maintained project plans, timelines, and budgets.
- Conducted periodic inspections of job sites for quality and progress.
Sales Consultant & Estimator
Carpet Mill
Christchurch
03.2019 - 02.2021
- Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.
- Maintained accurate records of all sales activities including quotes, orders, invoices and payments.
- Maintained detailed knowledge of product lines and sales procedures at organization.
- Scheduled appointments for sales calls, demos, and other activities.
- Ensured accuracy of pricing information displayed on the sales floor and web site.
- Set appointments with customers in person and over phone for visits to sales office or at-home meetings with sales or customer service representatives.
Sales Consultant
Trade Depot
, Christchurch
10.2017 - 01.2019
- Prepared and delivered appropriate presentations on products and services.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Advised customers on best practices when using company products or services.
- Generated leads through cold calling, networking, and referrals.
- Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
- Analyzed customer needs and preferences to recommend appropriate products.
- Greeted and assisted customers to foster positive experiences.
Education
Asbestos And Health & Safety Interview Published -
WorkSafe NZ
Wellington11-2022
Level 4 Floor Planning & Estimating - Flooring & Estimating
BCITO
Wellington07-2021
High School Diploma -
Christchurch Boys' High School
Christchurch12-2016
Skills
- Contract negotiation
- Contract development
- Budgeting and forecasting
- Sales background
- Customer service
- Revenue generation
- Client relations
- Team leadership
- Technology
- Quality assurance controls
- High-pressure environments
- Project management
Affiliations
- Love playing sport; tennis, squash, golf & football mainly! I've played for a Sunday league football team in Wellington for the last 3 years.
- Enjoy going for hikes, big nature walks & running. Try get out for a new hike every few months. Fitness has been a big focus of mine for the last couple of years - it really helps me keep focused.
Timeline
Operations Manager
The Floor Store Commercial
12.2023 - Current
Sales Consultant & Estimator
The Floor Store Commercial
02.2022 - 12.2023
Commercial Project Manager
Carpet Court
02.2021 - 02.2022
Sales Consultant & Estimator
Carpet Mill
03.2019 - 02.2021
Sales Consultant
Trade Depot
10.2017 - 01.2019
Asbestos And Health & Safety Interview Published -
WorkSafe NZ
Level 4 Floor Planning & Estimating - Flooring & Estimating
BCITO
High School Diploma -
Christchurch Boys' High School
Similar Profiles
Cecil LucasCecil Lucas
Custodian at Maines Commercial Floor CleaningCustodian at Maines Commercial Floor Cleaning
Justin M. StewartJustin M. Stewart
Commercial Cleaner/ Floor Buffer at Cleaning Concepts - Commercial Floor ProfessionalsCommercial Cleaner/ Floor Buffer at Cleaning Concepts - Commercial Floor Professionals
Megan GilbertMegan Gilbert
Commercial Inside Sales at Floor & Decor Commercial (Corporate)Commercial Inside Sales at Floor & Decor Commercial (Corporate)