Proactive Regional Manager with demonstrated operations leadership, sales planning and personnel management strengths. Successful in energising businesses with creative and strategic initiatives. High-achieving, enterprising leader with diplomatic and persuasive communication style.
Overview
25
25
years of professional experience
Work History
Regional Manager
New Zealand Community Trust (NZCT)`
04.2008 - Current
Supervise staff to optimise brand expansion initiatives and productivity.
Establish and maintain operational standards for 26 locations.
Work diligently to resolve unique and recurring complaints, promote loyalty, and enhancing operations.
Manage P&L to decrease discrepancies and retain timely and under-budget project completion.
Develop vendor network of contacts to drive down costs and increase revenues.
Audit Manager
Associated Gaming Services Ltd (AGS)
04.2000 - 04.2008
Coordinated, managed and implemented auditing projects and prepared for evaluation.
Facilitated internal audits and prepared detailed reports on findings.
Analyzed complex client problems and generated targeted solutions that resolved outstanding issues while enhancing client business positions.
Assisted staff auditors with problem solving their audits using real life examples to help them identify discrepancies.
Trained and mentored department staff on policies and procedures to establish strong foundation for client development and service activities.
Conducted strategic and technical reviews to verify compliance with quality control standards, schedule constraints and budget parameters.
Auditor
Associated Gaming Services Ltd (GS)
11.1998 - 04.2000
Followed established auditing processes to meet internal and regulatory requirements.
Analyzed data and findings to prepare reports detailing financial information.
Planned audits and audit activities to allocate necessary resources and determine consistency of plans with audit objectives.
Planned and executed follow-up audits at appropriate intervals.
Developed audit policies, guiding administrative and technical functions.
Prepared working papers, reports and supporting documentation for audit findings.
Performed observations and evaluated supporting documents to supplement audit findings.