Summary
Overview
Work History
Education
Skills
Timeline
Generic

GAURAV SHARMA

Auckland

Summary

Dynamic courier professional with extensive experience at DHL Express, recognized for optimizing delivery routes and enhancing customer satisfaction through effective communication. Proven skills in safe driving practices and time management, consistently achieving timely deliveries while maintaining meticulous records and fostering strong client relationships.

Overview

15
15
years of professional experience

Work History

Courier Runner

DHL Express
01.2025 - 03.2025
  • Delivered packages promptly to various locations, ensuring timely service.
  • Maintained accurate records of deliveries and pickups.
  • Utilized navigation tools to optimize delivery routes for efficiency.
  • Communicated effectively with customers to provide service updates.

Courier Contractor

New Zealand Couriers
02.2015 - 11.2020
  • Provided excellent customer service during pick-ups and deliveries, fostering strong rapport with clients for repeat business opportunities.
  • Minimized potential damage by carefully handling fragile parcels and adhering to specific packing requirements.
  • Ensured timely deliveries by closely monitoring traffic patterns and adjusting routes accordingly.
  • Increased customer satisfaction through prompt and professional communication during pick-ups and deliveries.
  • Maximized fuel efficiency through strategic route planning that minimized mileage while meeting delivery timeframes.

Courier Runner

COURIER POST
03.2014 - 11.2014
  • Managed accurate record-keeping of all delivery logs, ensuring timely completion of required paperwork.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Followed company policies and procedures during shift.

Courier Runner

TNT Express Worldwide
01.2010 - 04.2013
  • Assisted in loading and unloading items for delivery as needed.
  • Adhered to safety protocols while handling packages and operating vehicles.
  • Adapted quickly to changing schedules and customer demands.
  • Learned organizational procedures for effective package management.

Education

Bachelor of Arts -

BLISS PUBLIC SCHOOL
HOSHIARPUR PUNJAB
01-2000

Skills

  • Self-motivation and discipline
  • Strong communication skills
  • Safe driving practices
  • Patience and perseverance
  • Load securing techniques
  • Vehicle maintenance
  • Geographical expertise
  • Working independently
  • Customer service
  • Problem-solving
  • Time management

Timeline

Courier Runner

DHL Express
01.2025 - 03.2025

Courier Contractor

New Zealand Couriers
02.2015 - 11.2020

Courier Runner

COURIER POST
03.2014 - 11.2014

Courier Runner

TNT Express Worldwide
01.2010 - 04.2013

Bachelor of Arts -

BLISS PUBLIC SCHOOL
GAURAV SHARMA