Gaurav Trehan

Responsible for overseeing the comprehensive enhancement of cybersecurity initiatives encompassing Identity and Access Management, Endpoint Security, Vulnerability Management, Information Protection, Network Security, Cloud Security, Risk Management, Compliance, Security Governance, and IoT Security

• Successfully led attainment of ISO 27001 Certification
• Orchestrated uplift of Essential 8 Maturity
• Implemented robust Identity and Access Management solutions including OKTA implementation and Conditional Access Policies
• Executed large-scale Service Accounts Remediation project involving 3500 accounts across 19 distinct Active Directories
• Spearheaded implementation of Microsoft Purview across Downer Group to enhance Information Protection measures.

Oversaw a diverse array of projects encompassing Operating Systems, applications, infrastructure, and hardware, dedicated to optimizing organizational efficiency

• Successfully orchestrated upgrade from Windows 7, XP, and 8 to Windows 10 for 7000 users across Downer Group, ensuring seamless transition and enhanced user experience
• Led successful upgrade of ArcGIS, enhancing spatial analysis capabilities and improving geographical data management across organization.

Played a pivotal role in orchestrating IT projects with precision and expertise, ensuring alignment with organizational goals and objectives

• Led end-to-end Project Management for Microsoft 365 Migration, encompassing Exchange, Teams, and OneDrive, facilitating seamless transitions and enhanced collaboration
• Directed implementation of Microsoft Defender ATP, enhancing cybersecurity measures and threat detection capabilities
• Oversaw implementation of Microsoft ATP online (Exchange online protection), fortifying email security and safeguarding against cyber threats
• Successfully implemented Microsoft Teams Meeting room solution, optimizing virtual collaboration and meeting efficiency within organization.

• Responsibilities included tracking and monitoring project timesheets, expenses, and procurement activities
• Reconciliation of financials and invoices with SAP
• Working with project manager on resource forecasting
• Monitoring and maintaining risk/issue register, follow-up as required
• Providing updates (variations, risks & issues, milestones, and status reports) as required by the project manager
• Working with project team to understand and assist with tracking all work, tasks, and project assignments
• Monitoring and modifying project schedules as required by project manager
• Preparing and/or editing meeting minutes, presentations, and reports
• Coordinating regular team and steering committee meetings
• Scheduling project follow-up meetings as required
• Project handover and closure reporting as per project methodology
• Customer service and relationship management.

• Provided Level 2 support and served as escalation point for IT issues
• Logged and updated incidents on HP SM9, supporting over 9000 users and various devices
• Ensured adherence to computer policies and security procedures
• Offered Remote Access through Citrix for issue resolution
• Conducted onsite support as needed
• Troubleshot and repaired hardware and software issues
• Liaised with customers, provided updates, and closed tickets efficiently
• Resolved AD/Exchange issues and escalated incidents to 3rd party vendors
• Contributed to IS Knowledge Base for incident resolution.

• Responsible for providing overall direction and guidance to project teams, managing projects from initiation through to closure
• Duties included serving as face and name of project, conducting project status meetings, creating, updating, and modifying spreadsheets used to track progress, assisting in preparation of reports, setting project budgets, acting as main point of contact for stakeholders, managing project timelines and budgets, conducting project meetings with all stakeholders, contributing to development of process improvements and best practices, proactively leading, coaching, and motivating project team members, providing post-implementation customer support to stakeholders, setting objectives for project team, managing risks and mitigating their impact on projects, creating project agendas, interfacing directly with clients to determine their wants and needs, communicating to senior managers status of specific projects, estimating labor costs for project.

• Responsible for preparing and reviewing production schedules for products, analyzing material, equipment, and tools requirements according to production plan, preparing purchase orders for equipment and tools, analyzing production specifications, plant capacity, and mathematical calculations to determine manufacturing processes, making workflow for each department according to lead time and manufacturing standards, providing guidance to production workers for qualitative performance and timely checking of workers' performance.