GAURAVDEEP SINGH
Miramar
Summary
Retail professional committed to delivering outstanding customer service and driving sales performance. Proven ability to build rapport with customers, resulting in increased satisfaction and repeat business. Highly collaborative team player known for adaptability and strong focus on achieving results. Skilled in product knowledge, inventory management, and customer relationship building.
Experienced with customer engagement, creating positive shopping experiences that drive sales. Utilizes effective communication and product knowledge to meet customer needs. Track record of achieving sales goals through teamwork and adaptability.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Retail Salesperson
Noel Leeming
12.2023 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Enhanced store appearance by maintaining attractive merchandise displays and ensuring a clean, welcoming environment for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Ensured smooth store operations by assisting with opening and closing procedures, maintaining accurate cash registers, and complying with company policies.
- Increased sales by offering advice on purchases and promoting additional products.
- Boosted customer satisfaction by providing personalized recommendations and assistance with product selections.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
Warehouse Supervisor and Uber Partner
Food Supplies With Yogiji
08.2018 - 06.2023
- Ensured efficient management of warehouse operations and personnel, including receiving, loading, unloading, storage, inventory control, shipping, distribution and returns
- Supervised, scheduled, and trained staff to drive safe and efficient operation of warehouse and delivery functions
- Demonstrated ability to follow safety protocols and maintain a clean driving record
- Competent in verifying riders' identities before allowing them into the vehicle for added security measures
- Developed excellent customer service skills through providing friendly, efficient rides to customers
- Adept at using GPS navigation systems to quickly identify the most efficient routes for travel
- Kept work area clean and organized at all times in accordance with company standards
Operations Manager
PNZF LTD
07.2017 - 09.2018
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Operations Supervisor
PNZF LTD
06.2013 - 07.2017
- Improved operational efficiency by streamlining processes and implementing new strategies.
- Conducted regular performance evaluations, offering constructive feedback that encouraged personal growth among team members.
- Coordinated efforts between departments to ensure smooth operations throughout the organization as a whole.
- Managed a team of employees for increased productivity and a strong work culture.
- Resolved issues promptly by addressing concerns and providing effective solutions in a timely manner.
Chef Assistant
PURE NEW ZEALAND FOODS LTD
02.2012 - 02.2013
- Washed, peeled and cut various foods to prepare for cooking or serving
- Assisted the head chef with menu planning, development and implementation
- Stored food in designated containers and storage areas to prevent spoilage
- Worked with coworkers to complete tasks
Kitchen Hand
Shahi Indian Cuisine
04.2011 - 01.2012
Education
National Diploma in Tourism and Management - Hospitality Management
Royal Business College
AUCKLAND03.2012
High School - Non-medical
Khalsa College
Amritsar, Punjab04.2010
Skills
- Staff Supervision
- Shipping and Receiving
- Production Line Organization
- Flexibility
- Sales presentations
- Reference selling
- Goal oriented
- Customer care
- Teamwork
- Sales expertise
- Store maintenance
Certification
- F Endorsement
- P endorsement
- Class 1
Timeline
Retail Salesperson
Noel Leeming
12.2023 - Current
Warehouse Supervisor and Uber Partner
Food Supplies With Yogiji
08.2018 - 06.2023
Operations Manager
PNZF LTD
07.2017 - 09.2018
Operations Supervisor
PNZF LTD
06.2013 - 07.2017
Chef Assistant
PURE NEW ZEALAND FOODS LTD
02.2012 - 02.2013
Kitchen Hand
Shahi Indian Cuisine
04.2011 - 01.2012
National Diploma in Tourism and Management - Hospitality Management
Royal Business College
High School - Non-medical
Khalsa College
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