GAUTOM KUMAR DEKA
Napier City,New Zeland,HKB
Summary
Bartender Shift Manager, known for high productivity and efficient task completion. Specialized skills include inventory management, customer service excellence, and staff training. Excel in leadership, communication, and problem-solving to enhance team performance and guest satisfaction. Reliable Bartender with background in both high-volume and intimate bar settings. Skills include mixology, customer service, cash handling, inventory management and team collaboration. Known for creating unique cocktails that enhance dining experience and increase customer satisfaction. Proven ability to improve bar operations and contribute to business growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bartender Shift Manager
K KITCHEN AND BAR
NAPIER SOUTH, NAPIER
09.2023 - Current
- Ensured compliance with all relevant laws regarding sale and serving of alcohol beverages.
- Oversaw food preparation, production and presentation according to quality standards.
- Trained new bartenders on drink preparation and upselling techniques.
Assistant Bar Manager
THE PUMP HOUSE
JP NAGAR, BANGALORE
04.2023 - 08.2023
- Created signature beverages to increase revenue and patron loyalty.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Maintained accurate records of liquor inventory and purchases for budgeting purposes.
Head Mixologist
MOCHA
ABC, GUWAHATI
08.2021 - 11.2022
- Created and maintained a comprehensive inventory of all alcoholic beverages and ingredients.
- Studied industry trends to inform planning of bar menu and development of new drink recipes.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Monitored bar inventory and promptly restocked low items before depletion.
- Ordered and maintained inventory of bar products and ingredients, liquor, beer, soft drinks and garnishes.
Bar Executive
JETLAG BBQ & GRILL
RAJAJINAGAR, BANGALORE
02.2019 - 03.2021
- Resolved customer complaints in a timely manner while maintaining a positive attitude.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Organized weekly team meetings for staff members in order to discuss new ideas and initiatives.
- Implemented marketing initiatives to promote the bar's offerings through social media platforms.
Senior Bartender
THE PALLET BREW HOUSE & KITCHEN
WHITEFIELD, BANGALORE
12.2017 - 02.2019
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Maintained bar inventory and restocked supplies as needed.
- Provided excellent customer service by taking orders, preparing drinks, serving food and bussing tables.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
BARTENDER
TEDDY BOY
BANER, PUNE (INDIA)
03.2017 - 12.2017
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Poured wine, beer and cocktails for patrons.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Greeted customers and provided excellent customer service.
- Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
- Monitored bar inventory and promptly restocked low items before depletion.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Developed good working relationships with fellow employees through effective communication.
Education
12TH STANDARD
PAKADALI HS SCHOOL
PAKADALI ,ASSAM,INDIA01-2011
10TH STANDERD
PAKADALI HIGH SCHOOL
PAKADALI ,ASSAM ,INDIA01-2009
Some College (No Degree) - Hospitality
IL&FS SKILL
GUWAHATI ASSAMSkills
- POS system operation
- Cleanliness standards
- Health and safety
- Proficient in mixology
- Bar management
- Responsible alcohol service
- Cost control
- Inventory management
- Upselling techniques
Languages
English
Native/ Bilingual
Hindi
Native/ Bilingual
Certification
LCQ Certificate
Duty manager license
Timeline
Bartender Shift Manager
K KITCHEN AND BAR
09.2023 - Current
Assistant Bar Manager
THE PUMP HOUSE
04.2023 - 08.2023
Head Mixologist
MOCHA
08.2021 - 11.2022
Bar Executive
JETLAG BBQ & GRILL
02.2019 - 03.2021
Senior Bartender
THE PALLET BREW HOUSE & KITCHEN
12.2017 - 02.2019
BARTENDER
TEDDY BOY
03.2017 - 12.2017
12TH STANDARD
PAKADALI HS SCHOOL
10TH STANDERD
PAKADALI HIGH SCHOOL
Some College (No Degree) - Hospitality
IL&FS SKILL
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