Gavin Black
Morrinsville,Other
Summary
30 years experience in self employed retail, recently selling our Mitre 10 store Morrinsville after 15 years of ownership. Ran the store with my wife, from back office to stock management to working on the til. Enjoyed it best when spending time on the shop floor serving customers which I am looking to return to in a new challenging environment.
Overview
15
15
years of professional experience
Work History
Retail Store Manager
Self-employeed
12.2008 - 06.2023
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Helped customers complete purchases, locate items, and join reward programs.
- Used POS system to process sales, returns, online orders, and gift card activations.
Education
No Degree - Accounting And Business Management
Rangitoto College
Browns Bay, NZ12.1984
Skills
- Customer Service
- Strong multi-tasking
- Retail Operations
- Problem-Solving
- Inventory Control
- Store maintenance
Timeline
Retail Store Manager
Self-employeed
12.2008 - 06.2023
No Degree - Accounting And Business Management
Rangitoto College
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