Open To Work
Gavin Milner
Experienced Sales Manager
Te Atatu,AUK
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
HybridSummary
Results-driven Business Development and Sales Professional with extensive experience in glazing and aluminium joinery industry. Achieved significant sales growth and enhanced client relationships through effective project management and a commitment to high-quality outcomes. Focused on developing innovative marketing strategies and fostering lasting client rapport to support branding objectives.
Education
BBA - Business Administration
Bachelor of Business Administration Degree (NZQA Level 7)
Overview
22
22
years of professional experience
Work History
Business Development Manager & Operations Lead
Nulook East
East Tamaki, Auckland
06.2026 - Current
- Developed strategic partnerships to enhance business growth and market presence.
- Determined business development opportunities and implemented effective strategy for client acquisition.
- Identified potential clients, built relationships, and negotiated contracts.
- Created persuasive proposals and presentations for prospective clients and stakeholders.
- Led negotiations to secure favorable terms with vendors and partners.
- Managed client relationships to ensure satisfaction and long-term engagement.
- Analyzed market trends to identify new business opportunities and customer needs.
- Conducted research on industry trends, competitor activities, and customer needs.
- Established new customer accounts using negotiation and sales closing abilities.
- Identified new customers through pipelining, pre-qualification and territory analysis and management.
- Managed the sales pipeline and forecasted sales targets to ensure business objectives were met.
- Developed short-term and long-term vision and strategy to achieve targeted sales objectives.
- Collaborated with cross-functional teams to streamline project execution and service delivery.
- Implemented CRM strategies to improve customer engagement and retention.
New Business Development & Sales
Ellisons Aluminium
Cromwell, New Zealand
06.2025 - 03.2026
- Grew residential client base across Central Otago by maintaining builder relationships and pursuing new leads through cold calling and market engagement.
- Served as key liaison for clients throughout project lifecycle, reviewing plans, submitting details, measuring sites, and ensuring smooth handover to production.
- Coordinate with estimators to ensure quotation accuracy and cross-reference all outgoing quotes.
- Perform final on-site measurements and relay accurate data to production.
- Followed up with clients post-project to assess satisfaction and manage debtor accounts effectively.
- Assist with commercial projects by supporting upper management in final measurement processes and relationship coordination.
Project Management & Sales
Phoenix Windows & Doors
03.2024 - 08.2024
- Liaised with customers and estimating teams to generate accurate quotes
- Coordinated task scheduling and team efforts across multiple projects
- Led task scheduling and team coordination
- Collaborated with customers and estimating teams to produce precise quotes
- Facilitated site meetings and ensured job readiness for staff
- Worked within ESP systems (estimate, sell, produce)
Glazier
Viridian Glass
09.2023 - 03.2024
- Measured and installed frameless shower doors and glazing products to enhance customer satisfaction
- Ensured safe handling and installation of glass to prevent workplace accidents
- Provided customer support by addressing inquiries and resolving issues.
Key Account Manager
Active Glass and Aluminium
01.2004 - 08.2023
- Established long-term client partnerships and secured repeat business
- Managed diverse portfolio of domestic and commercial clients, strengthening relationships and facilitating tailored solutions
- Cold called prospective clients and conducted competitor analyses
- Assisted owner in executing strategic sales and marketing initiatives to enhance client engagement and retention
- Cold called prospective clients and analyzed competitor strategies to identify growth opportunities and inform sales approach
- Conducted site visits and measurements
- Used Pastel Letsap and Starfront AutoCAD for design and estimation
Waiter
Harry Morgans
03.2002 - 04.2003
Skills
- Business development expertise
- New business development
- Sales growth management
- Key account management
- Client retention: Secured repeat business through effective relationship management
- Customer relationship management
- Stakeholder engagement: Liaised with architects, developers, and customers
- Strategic marketing support
- Business strategy
- Pipeline development
- Revenue generation
- Operational strategy
- Operational efficiency
- Process improvement strategies
- Project coordination
- Team leadership: Led installation and glazing teams across multiple sites
- Team collaboration
- Cross-functional collaboration
- CRM implementation
- CRM platforms
- Technical skills: Microsoft Office Suite, Pastel Letsap, Starfront (V6)
- Market research
- Competitive analysis
- Communication and negotiation
- Verbal and written communication
- Attention to detail
- Problem solving
- Relationship building
- Customer engagement
- Networking strength
- Revenue generation
- Networking strength
- Operational efficiency
Accomplishments
- Achieved 10–15% year-over-year sales growth from 2012 to 2020 at Active Glass and Aluminium
- Identified and implemented strategies to streamline internal processes and service delivery
- Consistently maintained high customer satisfaction ratings.
Courses
- Damelin, Diploma in Project Management New Zealand 2006-01 – 2006-01
- Association of Architectural Aluminium Manufacturers of South Africa (AAAMSA), SANS 10400 Part-N South Africa 2019-01 – 2019-01
Timeline
Business Development Manager & Operations Lead - Nulook East
06.2026 - Current
New Business Development & Sales - Ellisons Aluminium
06.2025 - 03.2026
Project Management & Sales - Phoenix Windows & Doors
03.2024 - 08.2024
Glazier - Viridian Glass
09.2023 - 03.2024
Key Account Manager - Active Glass and Aluminium
01.2004 - 08.2023
Waiter - Harry Morgans
03.2002 - 04.2003
Regenesys Business School - BBA, Business Administration