Gavin Saunders
Wellington,WGN
Summary
I have recently finished up studying at Whitecliffe School of Arts and Design where I gained valuable knowledge and skills to help guide me into a career in the fashion industry. I am self motivated, eager to learn and excited for what the future might hold for me in this industry. I bring with me years of valuable customer service experience in both the hospitality industry and working for a bank. I am looking for a job in which I can continue to learn and grow and gain new skills.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Co-operative Bank
03.2020 - 09.2023
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer queries via email with a timely, helpful and well thought-out manner.
- Responded proactively and positively to rapid change.
- Maintained up-to-date knowledge of product and service changes.
- Answered constant flow of customer calls and emails with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants with an empathetic and personable approach.
Work Experience (1 Week)
Arrow Uniforms
09.2022 - 09.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently. Duties included QC, assisting the embroiderers, steam pressing.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Barista
Microlot Coffee
02.2019 - 03.2020
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained regular and consistent attendance and punctuality.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Education
Fashion, Sewing, Patternmaking, Design
Whitecliffe School of Fashion & Design
Wellington, NZ12.2022
Skills
- Qualified sewing machinist
- Strong patternmaking and grading ability
- Efficient and detail-Oriented
- Understanding customer needs
- Answering emails
- Inbound and outbound calling
- Cooperative and positive attitude
- Adaptable and flexible
- Strict routine adherence
- Full NZ Drivers Licence
Hobbies
Designing and making clothing.
Music (going to concerts).
Walks in nature.
Spending time with family.
Sports.
References
Co-operative Bank - Phil Knowles - 022 5312183
Timeline
Work Experience (1 Week)
Arrow Uniforms
09.2022 - 09.2022
Customer Service Representative
Co-operative Bank
03.2020 - 09.2023
Barista
Microlot Coffee
02.2019 - 03.2020
Fashion, Sewing, Patternmaking, Design
Whitecliffe School of Fashion & Design
Similar Profiles
Fai HakunaFai Hakuna
Cleaner at Co-operative BankCleaner at Co-operative Bank
SIDDARTH AURSANGSIDDARTH AURSANG
Intern at Co-operative BankIntern at Co-operative Bank
Kerri Sharratt SteinerKerri Sharratt Steiner
Manager Customer Banking at Co-operative BankManager Customer Banking at Co-operative Bank
Esther Magiri KibunjaEsther Magiri Kibunja
Sales Executive at Co-operative BankSales Executive at Co-operative Bank
Bharti Bharti null
Customer Service Executive at BP Fuel StationCustomer Service Executive at BP Fuel Station