Dedicated and highly skilled healthcare professional with seven years of extensive international experience in Neurology, Neurosurgery, and Rehabilitation. Proven track record of delivering exceptional patient care in rehabilitation and brain injury units, backed by a profound understanding of diverse neurological disorders and damages. Proficient in acute care procedures and adept at utilizing database management tools to oversee complex healthcare operations. Skilled in effective delegation, resource allocation, and personnel management, always prioritizing compassionate and comprehensive patient care. Recognized for clinical excellence with a four-year certification, and a history of leading successful Continuous Improvement projects during Certification Audits. Seeking a challenging position where my expertise and leadership can contribute to the advancement of healthcare services, particularly in managing diverse cultural groups, ensuring the well-being of patients across diverse backgrounds.
Overview
17
17
years of professional experience
Work History
Regional Quality Manager
Summerset Group Holdings Limited
02.2024 - Current
The Regional Quality Manager plays a vital role within the Operations Clinical team, overseeing a portfolio of Care Centres and Serviced Apartments
The primary focus is to ensure high-quality, resident-centered care by leading the model of care delivery and implementing effective clinical and quality systems.
Care Centre Manager
Summerset Down the Lane
05.2021 - 02.2024
Responsible for all clinical staffing and budgeting and have control over operations to ensure the Centre runs smoothly every day
Work with external stakeholder engagement and work collaboratively with Village and Sales teams to support occupancy, SA sales and a developing village
Inspiring the team to stay motivated, work hard, and have a good time along the way
As a well-practiced manager, no stranger to multi-tasking, and can easily juggle the competing demands of any given day with a cool head
Develop protocols and procedures to improve staff productivity and quality standards
Lead staff Orientation and training program as per the Organisation Policy and developing quality improvement projects
Act as a liaison between patients, their families and additional care staff.
Clinical Nurse Manager
Summerset Down the Lane
04.2020 - 04.2021
Manage staff by assigning and delegating tasks as needed
Develop protocols and procedures to improve staff productivity and quality standards
Act as a liaison between patients, their families and additional care staff
Plan and manage the clinical budget
Lead staff Orientation and training program as per the Organisation Policy
Ensure that all policies and procedures function in accordance with Organization policy.
Clinical Services Manager
Raeburn Lifecare
12.2018 - 04.2020
Guide and support participation in patient care delivery regularly
Manage facilities, equipment, supplies, personnel and resources in relation to cost containment
Execute clinical administrative policies and initiate action to enhance patient care programs
Examine and resolve complaints received from staff, visitors, patients and physicians
Support policy formulation and execute budget by providing financial projections during budget development
Managing the recruitment, development of, and appraisal of staff; overseeing day-to-day management
Registered Nurse
Summerset Retirement Village
07.2017 - 04.2018
Registered Nurse
Sri Jayewardenepura General Hospital
07.2007 - 11.2014
Provided evidence-based care to critically ill patients through the advanced care planning and responded to life-saving situations, using nursing standards and protocols for treatment, coordinated with medical staff to provide input into treatment plans for patients, assisted neurological doctors with patient testing and evaluations, administered medications and assisted with patient management, Monitored patients’ neurological activities.
Education
Master of Business Management -
Waikato University
12.2024
Business Management -Level 5-(Management and Leadership) -
Aspire 2
12.2020
Post-Graduate Diploma in Health Science -
EIT
12.2018
Executive Master of Health Administration -
Malaysia
12.2017
Bachelor Science in Nursing -
Open University
12.2014
Bachelor of Nursing Science with Honors -
Open University Malaysia
12.2013
Diploma in Nursing -
Sri Jayewardenepura Nursing School
07.2007
Skills
Profound listening and mediating capabilities, able to negotiate in a positive manner, resolve problems proactively and demonstrates ability to creative thinking with great diversity to adjust in any type of work environment
Hard Working and Adept at collaborative work and team building
Excellent time management and multitasking skills
Highly motivated to perform well
Adaptable to a variety of circumstances and needs
Exemplary problem-solving skills
Accomplishments
Heritage Lifecare-4 Year Certification with 2 CI projects for Restraint minimization and Fall prevention (2019)
Summerset Down the Lane-4 Year Certification with 3 CI projects for Restraint minimization, Activities and Palliative care (2020)
Summerset Applause Award-Winner-Clinical Nurse Leader of the year (2020)
Summerset Applause Award-Finalist-Rising star of the Village (2020)
Summerset Applause Award-Finalist-Shining star of the year (2021)
Summerset Applause Award-Finalist-Care Centre of the Year (2021)
Summerset Down the Lane-Surveillance Audit -Pass with no findings (2022)
Summerset Applause Award-Finalist-Care Centre Manager of the year (2022)
Summerset Applause Award-Finalist-Care Centre of the year (2022)
Summerset Applause Award-Finalist-Care Centre Manager of the year (2023)
Summerset Down the Lane-4 Year Certification with 3 CI projects for Quality Improvement, Activities related to Dementia and Palliative care and Registered Nurses upskill program (2024)
Additional Qualifications
Spark of Life-Dementia Rehabilitation Facilitator Training,2021
Career Force Assessor training, 2021
Preceptorship Training-Wintec, 2020
Covid Swabber, 2020
Provisional Vaccinator-IMAC, NZ, 2020
PEBBLES Leadership Training-Waikato DHB, 2019
Qualified InterRAI User, 2019
Restraint Coordinator, 2018
Infection Control Officer, 2018
Advanced Cardiovascular Life Support, 2017
New Zealand Nursing Registration, 2016
References
Available on Request
Timeline
Regional Quality Manager
Summerset Group Holdings Limited
02.2024 - Current
Care Centre Manager
Summerset Down the Lane
05.2021 - 02.2024
Clinical Nurse Manager
Summerset Down the Lane
04.2020 - 04.2021
Clinical Services Manager
Raeburn Lifecare
12.2018 - 04.2020
Registered Nurse
Summerset Retirement Village
07.2017 - 04.2018
Registered Nurse
Sri Jayewardenepura General Hospital
07.2007 - 11.2014
Master of Business Management -
Waikato University
Business Management -Level 5-(Management and Leadership) -
Aspire 2
Post-Graduate Diploma in Health Science -
EIT
Executive Master of Health Administration -
Malaysia
Bachelor Science in Nursing -
Open University
Bachelor of Nursing Science with Honors -
Open University Malaysia
Diploma in Nursing -
Sri Jayewardenepura Nursing School
Similar Profiles
Sarika ManiSarika Mani
Resident Experience Manager at Summerset Group HoldingsResident Experience Manager at Summerset Group Holdings