Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Gayatri Patel

Hamilton,Hamilton East

Summary

A creative idea with moving career and achieve goals in New Zealand to work in the challenging position with an organization that provides ample opportunities to learn and achieve organizational goal. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Pita-Pit Hamilton CBD
05.2023 - Current
  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies

SALES CONSULTANT

Bharat Petroleum
06.2020 - 12.2022
  • Inspecting automobiles
  • Answering to inquiries
  • Offering advice to hesitant clients and closing sales
  • Keep customer database
  • Build strong and long relationships with customers
  • Provided sales and customer service assistance to walk-in traffic

ADMINISTRATIVE ASSISTANT/Receptionist

U WILL EDUCATION (INDIA)
11.2019 - 06.2020
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.

Education

Bachelor of Commerce - Accounting & Finance

THE MAHARAJA SAYAJIRAO UNIVERSITY
Gujarat, India
05.2017

Master of Commerce - Accounting And Finance

THE MAHARAJA SAYAJIRAO UNIVERSITY
Gujarat, India
05.2019

Skills

  • Good interpersonal skills
  • Time management and organisational skills
  • Excellent written and verbal
  • Communications skills
  • Ability to work in a fast-paced Environment
  • Microsoft Office
  • Calm and Professional Under Pressure

Timeline

Customer Service Representative

Pita-Pit Hamilton CBD
05.2023 - Current

SALES CONSULTANT

Bharat Petroleum
06.2020 - 12.2022

ADMINISTRATIVE ASSISTANT/Receptionist

U WILL EDUCATION (INDIA)
11.2019 - 06.2020

Bachelor of Commerce - Accounting & Finance

THE MAHARAJA SAYAJIRAO UNIVERSITY

Master of Commerce - Accounting And Finance

THE MAHARAJA SAYAJIRAO UNIVERSITY
Gayatri Patel