Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Geeta Lalloo

Wellington,WGN

Summary

I am a skilled and experienced administration with excellent customer service and leadership skills. As a professional and organised individual, I have excellent time management, level of accuracy and problem solving skills. I can exercise good judgement, show initiative and accountability to the task at hand. I cope well with pressure and look at new opportunities as new challenges. I have a genuine enthusiasm to reach and exceed expectations and find motivation from working under pressure. I take pride in my work and I am always looking for opportunities to improve my performance

ACCURACY: I have experience in picking and packing from my position of Centre Coordinator at Jenny Craig this involved invoicing food orders, picking and packing and couriering to Clients

PROBLEM SOLVING: I am able to maintain composure when presented with problems and work out the most effective strategy to overcome them

TIME MANAGEMENT: I am able to structure and prioritise my workload in order to get the most work done efficiently in a day

CUSTOMER SERVICE: I am an active listener who works diligently to understand customer's specific requirements

ORGANISED: I am highly organised which enables me to complete my work efficiently and in a timely manner

SELF MOTIVATED: I am naturally highly motivated and always challenging myself. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

29
29
years of professional experience

Work History

Centre Coordinator

Jenny Craig Weight Loss Center
Wellington, WGN
11.2021 - 06.2023
  • Received and invoiced Client food and programme orders.
  • Followed orders precisely for correct items and quantities.
  • Completed orders in timely fashion to meet deadlines.
  • Proven ability to learn quickly and adapt to new situations.
  • Established and maintained positive relationships with customers and vendors through excellent customer service.
  • Kept work areas neat, clean and free from debris.
  • Labeled Client boxes with accurate order information, destinations and codes to minimize delivery errors.
  • Completed stock-takes to keep records current and promote accurate ordering.
  • Received new stock and inputted into computer system.
  • Labeled products, rotated stock and fronted merchandise for appealing display and efficient picking.
  • Managed timely and effective replacement of damaged or missing products.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing Health and Safety Guidelines.
  • Worked fast to meet assigned daily order deadlines.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Followed orders precisely for correct items, sizes and quantities.

Medical Receptionist and Team Leader

Karori Medical Centre
Wellington, WGN
04.2010 - 07.2021
  • Coordinated and managed front line staff to ensure smooth and efficient running of practice
  • Assist Practice Manager in implementation of aspects of Reception Team and Doctors rosters
  • Assisted Finance Manager in ensuring account reminders are sent to all patients with outstanding balances
  • Greeted and registered patients on arrival, ensuring patient confidentiality
  • Monitored patients in reception area and waiting rooms and providing support and empathy when needed
  • Trained new receptionists
  • Maintained cleanliness in waiting room.
  • Coordinated patient scheduling, check-in, check-out and payments for invoicing.
  • Checked patient appointments, demographic, and health history to keep information current

Medical Receptionist-Evening Part Time

Brooklyn Central Health
Wellington, WGN
10.2001 - 09.2020
  • Ensured account reminders are sent to all patients with outstanding balances
  • Greeted and registered patients on arrival, ensuring patient confidentiality
  • Monitored patients in reception area and waiting rooms and providing support and empathy when needed
  • Trained new receptionists
  • Maintained cleanliness in waiting room.
  • Coordinated patient scheduling, check-in, check-out and payments for invoicing.
  • Checked patient appointments, demographic, and health history to keep information current

Customer Service Officer

Work And Income New Zealand
Wellington, WGN
02.1994 - 07.2000
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Responded to customer calls and emails to answer questions about Community Services Cards.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Processed applications for Community Services Cards.

Education

Bachelor of Commerce And Administration -

Victoria University
Wellington, WGN
11.1994

Skills

  • KEYSKILLS
  • Administration
  • Highly organised
  • Computer literate
  • Time Management
  • Team work
  • Customer Service
  • Communication
  • Hardworking
  • Using initiative
  • Fast learner
  • High level of accuracy
  • Multitasking
  • Self motivated
  • Problem solving
  • Excellent interpersonal skills
  • Teamwork and Collaboration
  • Centrex phones

Languages

Gujarati
Native or Bilingual

Timeline

Centre Coordinator

Jenny Craig Weight Loss Center
11.2021 - 06.2023

Medical Receptionist and Team Leader

Karori Medical Centre
04.2010 - 07.2021

Medical Receptionist-Evening Part Time

Brooklyn Central Health
10.2001 - 09.2020

Customer Service Officer

Work And Income New Zealand
02.1994 - 07.2000

Bachelor of Commerce And Administration -

Victoria University
Geeta Lalloo