Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Geeta Lalloo

Wellington,WGN

Summary

I am a skilled and experienced administration with excellent customer service and leadership skills. As a professional and organised individual, I have excellent time management, level of accuracy and problem solving skills. I can exercise good judgement, show initiative and accountability to the task at hand. I cope well with pressure and look at new opportunities as new challenges. I have a genuine enthusiasm to reach and exceed expectations and find motivation from working under pressure. I take pride in my work and I am always looking for opportunities to improve my performance

ACCURACY: I have experience in picking and packing from my position of Centre Coordinator at Jenny Craig this involved invoicing food orders, picking and packing and couriering to Clients

PROBLEM SOLVING: I am able to maintain composure when presented with problems and work out the most effective strategy to overcome them

TIME MANAGEMENT: I am able to structure and prioritise my workload in order to get the most work done efficiently in a day

CUSTOMER SERVICE: I am an active listener who works diligently to understand customer's specific requirements

ORGANISED: I am highly organised which enables me to complete my work efficiently and in a timely manner

SELF MOTIVATED: I am naturally highly motivated and always challenging myself. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

29
29
years of professional experience

Work History

Centre Coordinator

Jenny Craig Weight Loss Center
11.2021 - 06.2023
  • Received and invoiced Client food and programme orders.
  • Followed orders precisely for correct items and quantities.
  • Completed orders in timely fashion to meet deadlines.
  • Proven ability to learn quickly and adapt to new situations.
  • Established and maintained positive relationships with customers and vendors through excellent customer service.
  • Kept work areas neat, clean and free from debris.
  • Labeled Client boxes with accurate order information, destinations and codes to minimize delivery errors.
  • Completed stock-takes to keep records current and promote accurate ordering.
  • Received new stock and inputted into computer system.
  • Labeled products, rotated stock and fronted merchandise for appealing display and efficient picking.
  • Managed timely and effective replacement of damaged or missing products.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing Health and Safety Guidelines.
  • Worked fast to meet assigned daily order deadlines.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Followed orders precisely for correct items, sizes and quantities.

Medical Receptionist and Team Leader

Karori Medical Centre
04.2010 - 07.2021
  • Coordinated and managed front line staff to ensure smooth and efficient running of practice
  • Assist Practice Manager in implementation of aspects of Reception Team and Doctors rosters
  • Assisted Finance Manager in ensuring account reminders are sent to all patients with outstanding balances
  • Greeted and registered patients on arrival, ensuring patient confidentiality
  • Monitored patients in reception area and waiting rooms and providing support and empathy when needed
  • Trained new receptionists
  • Maintained cleanliness in waiting room.
  • Coordinated patient scheduling, check-in, check-out and payments for invoicing.
  • Checked patient appointments, demographic, and health history to keep information current

Medical Receptionist-Evening Part Time

Brooklyn Central Health
10.2001 - 09.2020
  • Ensured account reminders are sent to all patients with outstanding balances
  • Greeted and registered patients on arrival, ensuring patient confidentiality
  • Monitored patients in reception area and waiting rooms and providing support and empathy when needed
  • Trained new receptionists
  • Maintained cleanliness in waiting room.
  • Coordinated patient scheduling, check-in, check-out and payments for invoicing.
  • Checked patient appointments, demographic, and health history to keep information current

Customer Service Officer

Work And Income New Zealand
02.1994 - 07.2000
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Responded to customer calls and emails to answer questions about Community Services Cards.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Processed applications for Community Services Cards.

Education

Bachelor of Commerce And Administration -

Victoria University
Wellington, WGN
11.1994

Skills

  • KEYSKILLS
  • Administration
  • Highly organised
  • Computer literate
  • Time Management
  • Team work
  • Customer Service
  • Communication
  • Hardworking
  • Using initiative
  • Fast learner
  • High level of accuracy
  • Multitasking
  • Self motivated
  • Problem solving
  • Excellent interpersonal skills
  • Teamwork and Collaboration
  • Centrex phones

Languages

Gujarati
Native or Bilingual

Timeline

Centre Coordinator

Jenny Craig Weight Loss Center
11.2021 - 06.2023

Medical Receptionist and Team Leader

Karori Medical Centre
04.2010 - 07.2021

Medical Receptionist-Evening Part Time

Brooklyn Central Health
10.2001 - 09.2020

Customer Service Officer

Work And Income New Zealand
02.1994 - 07.2000

Bachelor of Commerce And Administration -

Victoria University
Geeta Lalloo