Geetika Gupta
Delhi,India
Summary
Dedicated and meticulous travel consultant with more than 3 years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible and focused team player with expertise in customer relationship management, document control, time management and complex problem-solving. Dependable self-starter seeking to leverage background into role with a progressive organization.
Overview
3
3
years of professional experience
Work History
Senior Travel & Sales Consultant
Fareportal
Delhi
02.2021 - 08.2024
- Developed and maintained relationships with key travel suppliers to secure the best deals for clients.
- Analyzed customer needs and preferences to recommend appropriate products.
- Provided detailed product information to customers, including features, prices, and availability.
- Resolved customer complaints and inquiries in a timely manner.
- Answered customer inquiries and provided accurate information regarding products and services.
- Organized complex itineraries, including flights & transfers
Education
BBA -
Bharati Vidyapeeth Deemed University
DelhiSkills
- Travel Planning and Booking
- Customer Service Excellence
- Sales and Marketing
- Communication and Interpersonal skills
- Attention to Detail
- Time Management
- Proficiency in Reservation Systems
- Multilingual (if applicable)
- Tour planning
- Active Listening
- Tour Package Sales
- Data Entry
- Vendor Record Management
- Travel Itineraries
Accomplishments
- Winner of "Miss freshers" (2018) at BVP University "NEW FAVOURITE FACE” awards at university
Timeline
Senior Travel & Sales Consultant
Fareportal
02.2021 - 08.2024
BBA -
Bharati Vidyapeeth Deemed University
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