Gelbert Yap
Onehunga,AUK
Summary
As a reliable employee, I understand the importance of building rapport and trust with patients, and I am committed to helping them complete their daily living tasks in order to improve their overall quality of life. I am dedicated to prioritizing the unique needs of each individual, paying close attention to important details that can make a difference in their care. Known for being accommodating and kind-hearted, I am a team player who is constantly seeking to expand my knowledge and responsibilities. With excellent organizational skills and a dependable nature, I have a proven track record of successfully managing multiple priorities with a positive attitude. I am always willing to take on additional responsibilities in order to help our team achieve our goals.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Caregiver ( On the Job Training )
Davao Veil Geriatric Home Care Center
06.2023 - 06.2023
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Provided compassionate and patient-focused care to cultivate well-being.
Operations Manager
Dyna Drug Corporation
08.2016 - 08.2020
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Operations Manager
Dyna Drug Corporation
01.2007 - 12.2010
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
District Sales Manager
Zuellig Pharma
01.2002 - 12.2006
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
- Devised strategies for retaining accounts, delivering polished sales presentations and promoting brands and products.
- Worked diligently with dealers and management teams to forge lasting relationships and assist in solving unique business problems.
Sales Planning Analyst
Zuellig Pharma
01.2001 - 12.2001
- Developed accurate sales forecasts by analyzing sales feedback and wrote reports for senior leadership.
- Applied sales forecasting techniques and strategic planning to verify sales and profitability of products, lines and services.
- Gathered, organized and analyzed data, resolved discrepancies and modeled information.
- Reviewed contracts for accuracy and validity of cost and quote information, contacting customers directly to resolve issues when appropriate.
Education
Master of Science - Business Administration And Management
Ateneo Graduate School of Business
Makati, PhilippinesDiploma in International Health Care Assistant - Health Care Assistant
Kalandra International
Auckland, NZ09.2023
Bachelor of Science - Business Administration And Management
Ateneo De Davao University
Davao City, Philippines05.1992
Skills
- Assisting the client with personal care, home help, shopping assistance, and meal prep
- Supporting exercise programmes
- Moving and handling using hoists and manual transfers
- Assisting the client to access the community
- Demonstrate knowledge of advocacy and self-advocacy in a health or well-being setting
- Support a person to meet personal care needs in a health or wellbeing setting
- Provide support to a person whose behaviour presents challenges in health or well-being setting
- Move a person using equipment and care for equipment in health or well-being setting
Certification
NZQF - New Zealand Qualifications Framework
NSN: 164439710
Timeline
Caregiver ( On the Job Training )
Davao Veil Geriatric Home Care Center
06.2023 - 06.2023
Operations Manager
Dyna Drug Corporation
08.2016 - 08.2020
Operations Manager
Dyna Drug Corporation
01.2007 - 12.2010
District Sales Manager
Zuellig Pharma
01.2002 - 12.2006
Sales Planning Analyst
Zuellig Pharma
01.2001 - 12.2001
Master of Science - Business Administration And Management
Ateneo Graduate School of Business
Diploma in International Health Care Assistant - Health Care Assistant
Kalandra International
Bachelor of Science - Business Administration And Management
Ateneo De Davao University
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