Gem Brink
Christchurch
Overview
9
9
years of professional experience
Work History
Gymnastics Coach
North Harbour Gymnastics
Whangaparaoa, Auckland
01.2025 - Current
- Facilitate safety of training, individual exercises and equipment usage to impower children to teach them skills.
- Coach children from ages 2-12 teaching gymnastic skills.
- Mentored junior coaches on effective teaching methods and athlete engagement.
- Led group practices, ensuring safety and proper technique during routines.
- Supervised daily operations to ensure team efficiency and workflow management.
Duty Manager
Hoyts Riccarton
Christchurch
02.2023 - 11.2024
- Developed and implemented strategies to improve customer service.
- Maintained accurate records of staff attendance, sales figures and stock levels.
- Monitored performance of staff members, offering advice where appropriate.
- Delegated tasks appropriately amongst team members according to individual skillsets.
- Took care of customer problem escalated by other staff members.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
Cinema Crew Member
Hoyts Entx
Christchurch, Canterbury
05.2022 - 01.2023
- Answered customer questions and concerns regarding tickets, pricing and promotions.
- Provided information regarding show times, new releases and upcoming movies and trailers.
- Managed cash and credit transactions and balanced registers after shifts.
Waitress
HumminggroupLTD
Orewa, Auckland
12.2021 - 02.2022
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Stocked server areas with supplies before, during and after shifts.
Gymnastics Coach
North Harbour Gymnastics (HBC Branch)
Whangaparaoa
02.2017 - 01.2022
- Collaboration with other coaches, team members within the gym and with schools providing quality gymnastic programmes.
- Facilitate safety of training, individual exercises and equipment usage to impower children to teach them skills.
- Coach children from ages 2-12 teaching gymnastic skills.
- Worked with other coaches, team members to maintain strong program.
Front of House/Waitress/Kitchen Hand
Rensha Bouwer
, Paeroa
12.2020 - 02.2021
- Stocked server areas with supplies before, during and after shifts.
- Greeted customers, answered questions and recommended specials.
- Increased sales of high margin menu items through effective upselling.
- Greeted newly seated guests promptly, and filled water glasses.
Dance Teacher
Warkworth Performing Arts
02.2019 - 12.2021
- Prepared and delivered carefully-crafted lessons to introduce students to proper dance techniques and positions while building ballet knowledge.
- Planned choreography for group performances and recitals.
- Instructed groups of individual and coupled dancers in different dance styles.
- Maintained effective working relationships with staff members, students and parents.
- Engaged with parents and guardians through regular communication, discussing student progress and addressing concerns.
Education
First Aid Renewed -
Hoyts
Riccarton Christchurch02-2024
Level 2 and Level 3 -
Orewa College
Orewa11.2019
Service IQ Barista Course -
Orewa College
Orewa08.2018
Skills
- Delegating Work
- Relationship Building
- Customer Service
- Time Management
- Positive work ethic
- Flexible
- First Aid/CPR Certified
- Working collaboratively
- Friendly, positive attitude
- People skills
- Troubleshooting
References
- Rosie Doran - Duty Manager Hoyts Riccarton
Email: rosiedoran06@gmail.com| Phone: 0226963435
- Sam Stockdill - Former Hoyts Entx Manager
Email: Sam.private1999@gmail.com| Phone: 0274 230 899
- Dana Boakes - North Harbor Gymnastics Manager Hibiscus Coast Branch
Phone: 027 607 3111
Timeline
Gymnastics Coach
North Harbour Gymnastics
01.2025 - Current
Duty Manager
Hoyts Riccarton
02.2023 - 11.2024
Cinema Crew Member
Hoyts Entx
05.2022 - 01.2023
Waitress
HumminggroupLTD
12.2021 - 02.2022
Front of House/Waitress/Kitchen Hand
Rensha Bouwer
12.2020 - 02.2021
Dance Teacher
Warkworth Performing Arts
02.2019 - 12.2021
Gymnastics Coach
North Harbour Gymnastics (HBC Branch)
02.2017 - 01.2022
First Aid Renewed -
Hoyts
Level 2 and Level 3 -
Orewa College
Service IQ Barista Course -
Orewa College