Genghong Lu
Auckland,New Zealand
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Project Manager
Tiancheng Building
03.2021 - 01.2023
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Achieved project deadlines by coordinating with contractors to manage performance.
Tour Guide and Drive
Tin-tin Tours
05.2016 - 05.2020
- Guided groups of up to 23 people on scheduled tours.
- Provided information on various sites throughout area, relaying little-known stories to provide interest.
- Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
- Shared historical and cultural context to keep tour informative and provide more profound understanding of area.
- Continued learning and updating knowledge about tour areas, culture and history to provide accurate, timely and exciting information to tour groups.
- Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
- Managed tour groups by keeping on schedule and quickly handling issues to promote positive experiences.
- Built personal relationships with guests to promote positive experiences.
Business Owner
Owner
01.2015 - 04.2016
- Managed payroll, daily deposits, and cost controls.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Oversaw food preparation and monitored safety protocols.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Curtain Maker
DeCarol Curtains Ltd
06.2014 - 01.2015
- Followed sewing instructions and inspected quality of finished pieces to exceed customer expectations.
- Maintained clean and organized work area and verified safe and proper equipment functionality to reduce downtime.
- Operated sewing machines to join, reinforce, or decorate products and performed hand stitching for smaller projects.
Fast Way Courier
Fast Way
01.2013 - 05.2014
- Drove safely at all times to avoid accidents and harm.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Followed company policies and procedures during shift.
- Verified package information to check for accuracy and completeness.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Delivered packages to customer doorsteps and business offices.
- Obtained signatures for delivery documents and packages.
- Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
Chef
The Coffee Club
12.2010 - 10.2012
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Maintained well-organized mise en place to keep work consistent.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Obtained fresh, local ingredients to improve dish flavors and limit grocery costs.
- Worked closely with front-of-house staff to facilitate excellent customer service.
Education
GED -
AUT
Auckaland01.2011
Skills
- Traffic Laws and Regulations
- Route Correction
- Road Safety
- Passenger Interaction
- GPS Mapping
- Project planning and development
- Advanced problem solving
- Residential construction
- Staff Management
- Computer Architecture
Timeline
Project Manager
Tiancheng Building
03.2021 - 01.2023
Tour Guide and Drive
Tin-tin Tours
05.2016 - 05.2020
Business Owner
Owner
01.2015 - 04.2016
Curtain Maker
DeCarol Curtains Ltd
06.2014 - 01.2015
Fast Way Courier
Fast Way
01.2013 - 05.2014
Chef
The Coffee Club
12.2010 - 10.2012
GED -
AUT
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