Geoff Williams

Managing Director

Easyflow Drainage

02.2014 - 10.2024

Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
Increased overall company performance by implementing strategic management initiatives and streamlining operations.
Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
Enhanced workplace safety protocols proactively addressing potential hazards before they became critical incidents.
Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
Oversaw complex negotiations with suppliers/vendors for favorable contract terms that led to cost savings.
Optimized resource allocation for improved efficiency and profitability across all departments.
Drove company revenue growth, orchestrating effective sales and marketing strategy that targeted untapped markets.
Trained and guided team members to maintain high productivity and performance metrics.
Managed purchasing, sales, marketing and customer account operations efficiently.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Interacted well with customers to build connections and nurture relationships.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Operations
Project management