GEOMY PHILIP
Wellington,WGN
Summary
Adept at driving business growth and fostering client relationships, I leveraged systemic thinking and relationship-building expertise at JAS DEPARTMENT STORE to significantly increase annual sales. My background includes strategic planning, proficient use of Microsoft Office, and a proven track record in enhancing customer satisfaction and operational effectiveness.
Overview
21
21
years of professional experience
Work History
MANAGING PARTNER
JAS DEPARTMENT STORE
, India
01.2012 - 10.2024
- To plan the merchandising of goods, and to promote sales in the store.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Negotiated contracts with vendors to secure competitive pricing for goods or services.
- Developed long-range plans for business growth, resulting in increase in annual sales.
- Drove revenue by cultivating successful client relations.
- Implemented technological solutions designed to improve operational effectiveness.
- Analyzed market trends and customer data to inform decision-making processes.
- Recruited, trained, mentored, and managed employees at all levels within the organization, thereby increasing footfalls and customer satisfaction.
SALES ASSOCIATE
M.H. ALSHAYA CO L.L.C
, UAE
01.2010 - 12.2011
- Receiving goods from the warehouse and merchandising goods.
- Provide customer support, product demonstrations, and delivery scheduling.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Conducted inventories on a regular basis to track stock levels.
- To assist with back-end office administration work for the daily store open/closing.
- Handled returns and exchanges according to company policies.
CENTER HEAD
WESPO INSTITUTE OF MANAGEMENT
, India
11.2007 - 10.2009
- Established contacts with employers to create internship and employment opportunities for students.
- Provided guidance on course selection, degree requirements, transfer options, study skills and other related topics.
- Provided crisis intervention to students dealing with difficult situations at school.
- Directed and participated in recruitment and enrollment activities.
- Taught classes and presented self-help or information sessions on subjects related to education and career planning.
- Conducted one-on-one meetings with students to discuss academic goals, educational plans and post-graduation options.
CUSTOMER SUPPORT EXECUTIVE
STRACON INDIA LIMITED
Bangalore, India
03.2004 - 06.2005
- Make outbound calls to all the frequent flyers of the Indian airlines.
- Inform them about the running ticket promotions.
- Booking tickets for frequent-flying passengers.
Education
Master of Business Administration (M.B.A) - Marketing & HR
K.S Rangasamy College of Technology
Tamil Nadu, India01.2007
Bachelor of Arts - Travel and Tourism Management
ST Thomas College
Kerala, India01.2004
Board of Higher Secondary Education -
New Indian Model School
UAE01.2001
Skills
- Strong Decision-Making Abilities
- Relationship Building Expertise
- Rapid Learner
- Self-Motivated Professional
- Results Driven
- Effective Multi-Tasking
- Task Prioritization Skills
- Self-Motivated Work
- Systemic Thinking
- Proficient in Microsoft Office
- Customer relationship building
- Conflict resolution
Languages
- English
- Hindi
- Malayalam
- Tamil
Personal Information
- Date of Birth: 03/31/83
- Gender: Male
- Nationality: Indian
- Marital Status: Married
- Visa Status: Resident Visa
Timeline
MANAGING PARTNER
JAS DEPARTMENT STORE
01.2012 - 10.2024
SALES ASSOCIATE
M.H. ALSHAYA CO L.L.C
01.2010 - 12.2011
CENTER HEAD
WESPO INSTITUTE OF MANAGEMENT
11.2007 - 10.2009
CUSTOMER SUPPORT EXECUTIVE
STRACON INDIA LIMITED
03.2004 - 06.2005
Master of Business Administration (M.B.A) - Marketing & HR
K.S Rangasamy College of Technology
Bachelor of Arts - Travel and Tourism Management
ST Thomas College
Board of Higher Secondary Education -
New Indian Model School
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