George Cookson
Hamilton,Dinsdale
Summary
Dynamic and detail-oriented professional with 4 years experience in retail management and operations at The Warehouse Group. Proven track record of managing warehouse operations and providing top-notch customer service. Skilled in conflict resolution and possess effective communication. Also adept at using technology to enhance service delivery and customer satisfaction. Wanting to leverage my expertise and passion for customer service to transition into a customer-focused role in a call centre environment. Committed to helping customers and contributing to team success through hard work, communication and attention to detail.
Overview
4
4
years of professional experience
Work History
Team Member
The Warehouse Group
10.2020 - Current
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Trained new team members by relaying information on company procedures and safety requirements.
Education
High School Diploma -
Melville High School
Melville, WKO11.2021
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Computer Skills
- Clear Communication
- Decision-making capabilities
- Complaint resolution
- Heavy Lifting
Timeline
Team Member
The Warehouse Group
10.2020 - Current
High School Diploma -
Melville High School
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