George Gale
Blenheim,MBH
Summary
Dynamic team leader with a proven track record at Talleys, excelling in staff training and conflict resolution. Expert in fostering teamwork and enhancing customer satisfaction, I empower teams to achieve operational excellence and drive retention. Committed to effective communication and safety protocols, I consistently deliver results that exceed expectations.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Team leader, Supervisor
Talleys
Marlborough, Blenheim
05.2023 - Current
- Supervised daily operations and ensured team efficiency.
- Coordinated workflow and assigned tasks to team members.
- Trained new staff on safety protocols and operational procedures.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Developed strategies for problem solving and conflict resolution among team members.
Education
Bachelor of Science -
National University of Samoa
01.2015 - 03.2019
Skills
- Team supervision
- Task delegation
- Customer service
- Conflict resolution
- Staff training
- Team motivation
- Problem solving
- Effective communication
- Time management
- Attention to detail
- Teamwork and collaboration
- Relationship building
- Mentoring
- Leadership
- Safety processes and procedures
- Employee training
- Documentation and reporting
Timeline
Team leader, Supervisor
Talleys
05.2023 - Current
Bachelor of Science -
National University of Samoa
01.2015 - 03.2019