Roshny Paulose
Christchurch,CAN
Summary
Dutiful Healthcare Assistant works under guidance of healthcare professionals in hospitals and community settings to aid with clinical duties, observe and monitor patients and promote physical and nutritional health and well-being. Compassionate team player recognized for positive, upbeat attitude and proactive in solving problems. Flexible learner adapts easily to new challenges.
Goal is to be an immigration lawyer.
Overview
10
10
years of professional experience
Work History
Hospital Aid
CDHB
01.2023 - Current
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- stocking the drug and non drug rooms and supporting the nursing staff at all situations and emergencies .
OPERATIONS EXECUTIVE
XENIA ABODE SERVICES
06.2017 - 06.2019
- Dealing with business travelers from MNCs and providing accommodation for corporate clients such as Infosys, Renault Nissan, Dell , Managed team of ten per client.
- Interacting with various counterparts of tourism/hospitality industry and negotiating with them for corporate travel
- Coordinating with hotels, resorts for meeting spaces and events
- Negotiating and finalizing corporate contracts
- Identifying and following up business opportunities, instigating initial contact with decision-makers to raise corporate profile and awareness of services
- Conducting regular reviews and appraisals
- Managing Excel, data , outlook etc.
ZONAL HEAD
UROGULF PVT. LTD
08.2014 - 05.2015
- Lead team of 30 within organization in different location/ states in India with varied languages
- Collect necessary documents from client looking for jobs outside India
- Attestation of documents by embassy, consulates and ministry of external affairs India with minimal charge
- Proper handling of data and documents, cross checking change in rules and update them daily to superior and clients
- Interviewing, assessing and recruiting suitable applicants across disciplines
- Reviewed established procedures to assess areas in need of improvement
- Conducted record searches and coordinated with other units on procedural problems involving complex cases
- Achievements:
- Successfully developed and trained new Heads of Departments in all areas of operation in Urogulf and Xenia, India.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels
- Processed both cash and card purchases and returns
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions
Education
Post Graduate Diploma Level 8 - Management ( Hospitality
Toi Ohomai Institute of Technology
Rotorua11.2020
MBA - Hospitality
Indian Institute of Tourism Travel Management
India, Nellore06.2017
Bachelor of Commerce -
Jesus And Mary College, Delhi University
Delhi University 2015
Skills
- Leadership
- Teamwork
- Problem Solving
- Time Management
- Customer Service
- MS Excel ,
- Proficient in MS word, Power Point, Out look
- Research and Study
- Maintaining excellence in customer care
- Multi-Tasking
- Active Listening
- Output Monitoring and Reporting
- Emotional and Social Support
- Calm Under Stress
Languages
Hindi
Full Professional
Malayalam
Full Professional
English
Full Professional
Reference
Will be provided on request.
Timeline
Hospital Aid
CDHB
01.2023 - Current
OPERATIONS EXECUTIVE
XENIA ABODE SERVICES
06.2017 - 06.2019
ZONAL HEAD
UROGULF PVT. LTD
08.2014 - 05.2015
Post Graduate Diploma Level 8 - Management ( Hospitality
Toi Ohomai Institute of Technology
MBA - Hospitality
Indian Institute of Tourism Travel Management
Bachelor of Commerce -
Jesus And Mary College, Delhi University
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