I am a highly self motivated and diligent worker who thrives on challenges. With a positive attitude and can-do mentality, approaching every task with enthusiasm and determination. I embrace opportunities to learn, seeking new ways to develop and grow my knowledge and skills.
Overview
8
8
years of professional experience
Work History
Flight Instructor
Air Hawkes Bay
Napier
10.2023 - Current
Improved student pilot performance by implementing innovative training techniques and personalized lesson plans.
Contributed to flight school safety record by conducting thorough pre-flight inspections and emphasizing adherence to regulations.
Enhanced overall student satisfaction with tailored instruction methods, addressing individual learning needs and preferences.
Collaborated with fellow instructors to share resources, ideas, and insights, fostering a supportive professional community.
Bar Manager
Thirsty Whale
01.2021 - 02.2022
Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
Enhanced team productivity through effective scheduling and task delegation.
Implemented cost control measures to maximize profit margins without compromising on quality or service levels.
Streamlined inventory management for optimal stock levels and reduced waste.
Increased revenue with creative marketing initiatives and promotional events.
Mentored and trained staff members to ensure exceptional customer service standards.
Bar Manager
Market Street
10.2019 - 01.2021
Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
Maximized customer service by training staff, overseeing operations, and resolving issues.
Developed strong relationships with suppliers, negotiating favorable terms and pricing.
Enhanced team productivity through effective scheduling and task delegation.
Boosted customer satisfaction by implementing innovative bar management strategies.
Streamlined inventory management for optimal stock levels and reduced waste.
General Manager
Craft & Kork/ Brew Street
Vancouver
09.2017 - 09.2019
Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
Salesperson
Rebel Sport
Gisborne
11.2016 - 08.2017
Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Provided exceptional customer service, resulting in numerous positive reviews and referrals.
Coached new hires on sales techniques, contributing to their development as successful team members.
Engaged customers in social conversations to create pleasant and easy shopping experience.
Outdoor Education Instructor
YMCA Camp Elphinstone
Sunshine Coast, Vancouver
03.2016 - 09.2016
Enhanced participants'' outdoor skills by providing hands-on instruction in various activities such as rock climbing, sailing, and more activities.
Developed strong team dynamics among students through group challenges and team-building exercises.
Tailored instructional methods for diverse learning styles, resulting in consistent positive feedback from participants and parents.
Maintained a safe environment for all participants by strictly enforcing safety guidelines during outdoor activities.