Summary
Overview
Work History
Education
Skills
Timeline
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George Nicholas

Mangere,AUK

Summary

Customer Service Cashier recognized for exceptional productivity and efficient task execution. Proficient in point of sale systems, resolving customer disputes, and managing inventory. Demonstrates strong communication and problem-solving skills, ensuring positive customer interactions and seamless store operations. Experienced in fast-paced environments, consistently achieving high performance ratings under pressure.

Overview

1
1
year of professional experience

Work History

Customer Service Cashier

BP
MANGERE BRIDGE, AUCKLAND
03.2024 - Current
  • Greeted and provided exceptional service to customers in a fast-paced environment.
  • Processed customer transactions efficiently using point-of-sale systems.
  • Ensured accurate handling of cash, credit, and debit payments.
  • Verified that all gift cards were valid prior to processing them into the system.
  • Checked personal identifications during alcohol and tobacco sales.
  • Counted tills at the beginning of the shift with starting money, and balanced and reconciled the register, reflecting financial discrepancies, refunds, and account deferrals.
  • Maintained a clean and organized checkout area to enhance the customer experience.
  • Trained new cashiers to improve operational efficiency and customer service skills.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Resolved customer complaints in a professional and prompt manner.
  • Assisted customers with product inquiries and selections to facilitate purchases.
  • Informed customers of in-store promotions or pricing specials.
  • Assisted co-workers with tasks as needed to ensure the smooth operations of the store.
  • Complied with all health and safety regulations while performing job duties.
  • Managed inventory by restocking shelves and maintaining well-stocked displays.
  • Ensured that all areas of the retail floor were properly stocked throughout each shift.

Process Worker

My Food Bag
MANGERE, AUCKLAND
02.2024 - 05.2025
  • Assembled meal components according to specific guidelines and quality standards.
  • Maintained cleanliness and organization of work areas throughout the shift.
  • Monitored inventory levels and reported shortages to management promptly.
  • Collaborated with team members to ensure smooth workflow during peak periods.
  • Followed safety protocols to maintain a secure working environment consistently.
  • Conducted regular quality checks on food products before packaging for delivery.
  • Sorted and packaged products to prepare for processing or shipment.
  • Maintained cleanliness of work areas by sweeping and mopping floors, emptying trash containers.
  • Worked closely with supervisors to resolve any outstanding issues.
  • Cleaned tools and equipment after use according to company guidelines.
  • Moved items between machines, conveyors and transport equipment to meet production needs.
  • Participated in team meetings to discuss ideas for improving efficiency in the workplace.
  • Organized supplies used in the production process to ensure efficient workflow.
  • Troubleshot equipment problems to repair or report diagnostics.
  • Supported team members and participated in cross-functional projects as needed.
  • Separated products according to weight, grade and size of material to produce final product.
  • Looked through work orders to determine type and quantity of materials needed for each production batch.
  • Measured and weighed items to meet quality standards and prevent waste.
  • Produced quality products by palletizing, packaging and assembling finished items.
  • Helped achieve team goals by rotating production lines and daily duties to meet demand.
  • Met or exceeded target for on-time customer shipments.

Education

Auckland Seventh-day Adventist High School
Auckland, NZ

Skills

  • Customer service
  • Cash handling
  • Effective communication
  • Team collaboration
  • Attention to detail
  • Point-of-sale operation

Timeline

Customer Service Cashier

BP
03.2024 - Current

Process Worker

My Food Bag
02.2024 - 05.2025

Auckland Seventh-day Adventist High School

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George Nicholas